Troubleshooting No Power to Buyers 12V Electric Jack When Plugged Into Ram 7-Way
Question:
Plugging this jack into my OEM light connection does not power the unit. Can you give me some direction on the best way to make this work?
asked by: Jared
Expert Reply:
The Buyers Products 12V Electric Jack # 3370093500 referenced in your question features a pre-wired harness that is designed to plug right into the 7-Way on a tow vehicle. If the jack isn't powered at all when plugged into the 7-Way on your Ram, then it's likely the 12V circuit on the connector is not active.
You can use a circuit tester like # PTW2993 to test the pin at the 1 o'clock position at the front of the 7-Way to make sure you are getting power there. If not, you may have a blown or missing fuse for this function under the hood. I took a look at the online version of the owner's manual for your 2017 Ram 2500, and it looks like you will want to check the pink 30-amp fuse located in the F30 position.
Replacing this fuse should resolve the issue you're having so that the jack can be powered when it's plugged into the 7-Way. If not, please let me know and I will be happy to look into this further.
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Electric Trailer Jack - Drop Leg - A-Frame - 22-1/2" Lift - 3,500 lbs
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- Pop Up Camper
- Teardrop Camper
- Travel Trailer
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- Leveling Jacks
- Tongue Jack
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- 3001 - 4000 lbs
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- 1 Jack
- Buyers Products
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on Trailer Jack
Sue
3/22/2024
We also have the Buyers electric jack that has stopped working. I noticed that one of the metal parts in the 7 way pin is broken off a bit. Would this cause it to no longer work? Do we just need to change the 7-pin connector?