Average Customer Rating: 4.9 out of 5 stars (529 Customer Reviews)
Delivered quick and they work with my THULE one-Key System - Perfect! Just installed one of them in the first of two THULE Criterium bike racks I am using on my Aerblade Set-up.
great product and service
Great replacement to add locks to cables on my bike rack. Great service from etrailer, as always. Thanks!
Still going strong the Customerservice were extremely helpful. And help me out. My locker on the luggage carrier broke and they had one to me quickly and just in time because we were going away 2 days after the parts arrived. THANKS again!
The whole experience could not have been better. Excellent website and fantastic customer service placing our order. Friendly, knowledgeable, and efficient. Products arrived on time and works as described. Thank you!
Great product, great service as usual. Thanks etrailer.
Thank you etrailer. Super fast delivery and high quality product.
Locks came as expected. Right code so they worked with my current key.
As advertised and as always great service and follow through.
Worked perfectly!
Came timely and works as advertised.
Installed and works, I had four locks keyed to N013; needed two more for a hullavator, it was great to get two locks keyed to the same locks as the rack; it was shipped the same day it was ordered and arrived (in Canada) 10 days later which was great, it came by mail, least cost option for shipping for small and low cost items.
ETRAILER IS AWESOME!! I have bought a lot stuff from them and they always ship fast. They had the number cylinder I needed in stock to complete my locking racks. This Cylinder was perfect, easy to instal and works beautifully. Thanks George J
The Thule bike rack from etrailer is excellent! And the customer service is too! Chelsey S. was my customer service person and she followed through and checked up all the way through. I had lost the lock off the rack but next day my husband found it in the street. Long story short had ordered it already and etrailer was wonderful taking the lock back. Did I say or if I haven't reviewed the bike rack yet I will - so easy to put on, take off myself, etc. Anyway from now on all my trailer stuff will be from this wonderful company.
Works as stated. I wanted all my locks and the snug-tite hitch pin lock to use the same key. Super easy installation.
A perfect fit. If they are not made by Thule, you can't tell the difference. I've used aftermarket lock cores and they always fall out. These are very snug and secure. I already had some locks that used the same key, so I ordered these to avoid having multiple keys.
Now I can securely lock my kayak to my securely attached Thule rack on my Sylvan Sport Go camper / trailer (see picture).
You can't go wrong with etrailer.com . They have what you need for trailers, cargo, as well as other accessories.
I appreciate etrailer keeping these in stock when they were difficult to find from Thule. Good, prompt response.
Great fit, easy installation.
Thule products are typically solid and I have been a fan. Ordered two key cylinders to match with my equipments for one-key access. One of the cylinder is defected upon received as it would not retain in the hole. Upon closer inspection it is missing a inner tab for retention purpose. (Noticed the empty slot on the barrel in the picture.). I was surprised as this is a product quality escape from Thule. Called etrailer for customer support and was able to arrange for a replacement. I appreciate the good customer support.
Locks work great and etrailer customer service is stellar - I knew these were out of stock when buying, and etrailer kept me inform about estimated delivery time.
Great replacement for the replacement lock cylinder I lost. etrailer made it all so easy.
Lost key so ordered new lick and key set. Also ordered wxyra set of wheel straps. Everything works perfectly! Love the parts and bike rack. Plan to order other replacement parts soon, as backup.
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