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Curt Echo Says Trailer 7-Way Disconnected But it Isn't  

Question:

Installed, app downloaded and paired. I get a warning that Trailer 7-way has become disconnected from the vehicle. Safely stop the vehicle and reinstall connectionsinch But nothing is disconnected. I have not been able to get past this point of the set up.

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Expert Reply:

Generally when the Curt Echo Under-Dash # C27JR says the 7-way is disconnected but it isn't, the issue is actually the 7-way is problematic, either on your vehicle or trailer. I'd check to make sure the 7-way on both does not have bent pins, or corroded or damaged in some way.

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Kyle S

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