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Expert Answers about Thor


  • Troubleshooting A MaxxAir Fan That Shuts Down When A USB Charging Port Is Being Used
  • MaxxAir vents like the # MA00-04000K run off of 12 volt DC power and with the symptoms that you're having I suspect that the USB charging outlet is running off of 12v DC as well and is tied into the same line as the vent. When you draw power for the charger it's taking it away from the vent, causing it to shut down. A lot of manufacturers will tie smaller appliances together to make the installation easier so it's very likely that this is the case for your motorhome. Normally the vent...
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  • Turn Signals Cut Out With Running Lights On Trailers With New Tail Lights
  • If the turn or stop light stops working with the running light activated then this indicates a weak ground. I am not sure what type of ground the tail light uses but I recommend running the ground wire from the light to the main trailer ground to see if that fixes the issues. The main trailer ground needs to be to the frame and to bare metal. The trailer connector ground should be attached to the main trailer ground.
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  • Availability of Replacement Arms for Solera Awnings on RV
  • We have several replacement arms available. Some powered and some manual. I'd need to know the length of what you have to know for certain which would be the correct size. In the meantime I attached a link that has all of the arms we offer.
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  • Troubleshooting A Roadmaster Even BRake Supplemental Braking System That Isn't Build Pressure
  • A low battery error message indicates that the main unit of the Roadmaster Even Brake # RM-9400 isn't receiving 12v power and would require you to investigate why. If you're not plugging into a 12v outlet in the towed vehicle that's receiving constant power then you'll want to install one like part # RM-9332. You'll also want to ensure that the ICX transmitter is also properly grounded to the frame of the tow vehicle. The brake light switch wire is needed to get the confirmation that...
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  • Troubleshooting Thomas Payne RV Couch Cupholder Power
  • Looking into this it sounds like you have a loose connection to the cupholder wiring connectors on your Thomas Payne couch or the cupholder wiring is just bad and needs to be replaced. The Replacement Cup Holder for Thomas Payne Momentum Recliners and Sofas - Qty 1 # 195-387597 will connect directly to the couch wiring. If that doesn't work it could be a bad control box. If you have The Momentum version The Replacement Control Box for Thomas Payne Momentum Recliners and Sofas - Qty 1...
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  • What Causes a Trailer Connector To Get Stuck Inside a Socket
  • The most likely cause of a trailers connector getting stuck inside the socket is attributed to corrosion on the pins. If you can, remove the trailer connector from the vehicle so you can have more room to work. You can use a lubricant if you wipe it out after but force will be the best thing for this. I recommend applying dielectric grease part # 11755 moving forward to prevent this.
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  • Maintenance on Curt A20 5th Wheel Hitch
  • There is regularly scheduled maintenance that should be performed on the Curt A20 5th Wheel Trailer Hitch, # C16044. Please see the attached identifying torque and lubrication needs.
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  • Correct Replacement Motor and Gearbox for Kwikee Steps on a 2017 Thor Outlaw
  • Since you mentioned your steps are making a clicking noise that would indicate to me that there is an issue with your motor and it's going to need to be replaced. You'll just need the Replacement Motor for Kwikee Electric RV Steps # LC379147 for a replacement motor and # LC379160 for the corresponding gear box.
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  • Troubleshooting Tekonsha Primus IQ TK90160 Having S.H Error Code
  • I would be happy to help! The s.h error code you are getting on your Tekonsha Primus IQ # TK90160 means that it is detecting a short, and would not be caused by a bad ground. Since you mentioned this is happening when the trailer is connected I recommend starting with checking the vehicle and trailer connectors for any corrosion or debris that can cause a short. If those check out you will want to check the brake output wire going from the trailer connector to each brake magnet on the...
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  • Troubleshooting A Lippert Ground Control 3.0 That Is Giving a Flashing Excess Angle Error
  • If you're getting an "Excess Angle" error on your Lippert Ground Control 3.0 Electric 5th Wheel RV Leveling System w Touchpad and Remote - 4-Point Set # LC358590 that would indicate that an excessive angle was reached during auto-operation. To fix this you're going to need to re-locate your trailer to more level ground. It also wouldn't hurt to check the controller and ensure that it is properly secured as that can also throw that code. Since you're getting no power you likely have a...
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  • How To Cut Power To A Jensen Mechless RV Stereo That Won't Turn Off
  • First, I recommend removing your Jensen Mechless RV Stereo # JWM10A from the wall and removing the fuse from the back of the unit to fully reset it. If this doesn't fix the issues you're having with the unit not powering down when you press the power button then you can install a fuse bypass switch like the # BX88272 to cut the power with the flip of a switch.
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  • Troubleshooting Roadmaster Invisibrake That Stopped Working
  • Sorry to hear about this problem, lets trouble shoot it below: **Roadmaster InvisiBrake Supplemental Braking System # RM-8700. **Replacement Pulley for Roadmaster InvisBrake Supplemental Braking System - Qty 1 # RM-452104-10. This is going to be a cable issue or a communication problem with the waring device. If the cable pulling on the brake pedal is to tight it will not let the pedal return to its zero position. • Readjust the brake pedal clamp. As you do this make sure that the cable...
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  • Lippert Ground Control 3.0 Showing Low Voltage
  • If your Lippert Ground Control 3.0 # LC358590 is showing low voltage but you have tested it and the voltage is fine then there is a wiring issue that you will need to locate. Go over your wiring thoroughly and you are likely to find that you have a damaged or frayed wire that you will need to repair.
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  • Troubleshooting A Blue Ox Alpha 2 Tow BAr That Wont Lock Into The Storage Position
  • This issue is somewhat common for more than just the Blue Ox Alpha 2 # BX7380. The first thing to do would be to make sure that the pivot points on the tow bar aren't getting clogged up with any debris, preventing them from pivoting. You can use some lubricant like # RM-747 to lubricate each point without attracting more debris. Having dealt with this issue with other tow bars I've noticed that if the pivot point is even slightly crooked to one side or the other when lifting the arms up...
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  • Checking Electric Trailer Brakes and Brake Controller for Proper Function
  • From the testing that you have already done, it does sound like it's a bad controller. But you can verify a few things first. If you have power going to the brake controller (black wire), and you are getting a signal only when the brake pedal is pressed on the red wire, that part is functioning properly. You should get a signal from the blue wire when you press the brake pedal or hit the manual override lever. I recommend testing close to the controller rather than at the back of the trailer...
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  • How to Test for Bad Module on Electric Coach Steps
  • If you have Electric Coach Steps on your 2016 Thor Tuscany XTE 32 then you need to test the motor to find out if the control module needs to be replaced. In order to do this you need to simply give the two wires into it a power and a ground to a battery (make sure all of your ground wires are securely connected to clean, bare-metal as well). This should engage the motor. If the motor is bad, you will want the Replacement Motor for Lippert Electric Coach Step # LC301695. Should your motor...
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  • Solution for an Atwood Water Heater that Sparks But Does Not Ignite
  • Since you're not getting a full 12V to your solenoid that's a tell-tell sign that you have a faulty control board. Replacing the control board with the Replacement Control Panel for Atwood Water Heaters # AT91367 will fix the issue. As far as your batteries go, if your trailer is connected to shore power then yes your batteries will also be charged. If they are not, then you'll need to check the fuses on your electrical panel. If none of them are blown, then it’s possible your converter...
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  • How to Manually Operate Jacks in Lippert Ground Control LC358590 Auto-Leveling System
  • RV auto-leveling systems such as the Lippert Ground Control # LC358590 may sometimes need to be reset to clear error codes. To clear that code, you can press the retract button and the enter button simultaneously hold both for about 3 seconds and it will clear the error code. You can also try powering down the entire system and waiting a few minutes before reconnecting power. You also always have the option of manually raising or lowering the jacks using the access ports on the bottom...
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  • Troubleshooting Two Coachsteps That Will Not Extend
  • If both of your Lippert Coachsteps are failing to extend it seems like you are on the money with the power or ground issue. Start with the ground wire and make sure it is connected to a clean surface or possibly relocate it if you can and that may just solve the issue. There may also be a short in the wiring to the common power source so use a circuit tester and check to see if you are getting the appropriate voltage and look for broken or damaged wiring which you will need to replace.
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  • Troubleshooting Kwikee Steps Not Retracting and Making Clicking Sound
  • If the steps on your motorhome aren't retracting but are making a clicking noise most likely a bad motor is the culprit. To replace the 366043 motor for your Kwikee Step Assembly you will just need the part # LC379147. This is a direct replacement so you won't need anything else to install it. I have attached a short video review that you can check out as well.
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