Thomas Payne Dual Theater Seating Massage Feature Troubleshooting

Question

Question:

We have a 2021 Grand Design Solitude travel trailer with Thomas Payne dual theater seating. One of the recliners has a faulty massage which does not work. The other recliner works fine. I couldnt find any information online regarding massage feature problems. If possible, can you folks provide advice on troubleshooting this issue. Thanks in advance!

asked by: Bryan H

0

Expert Reply:

I've spoken with Thomas Payne about your dual theater seating # 195-000091. You need to check all the connections and if the problem is still happening, then you will need to replace the control box. Usually that will fix it.

expert reply by: Adam E

0

Answer 1

I spoke with my contact at Lippert who said that either the heater is bad or the control box needs to be replaced on your Thomas Payne Momentum recliner. To test the heater unplug the red and black wires from the control box (located behind and under…

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Answer 2

Since you mentioned you've already replaced your cupholder #195-387597, and your power cord #195-387595, I suggest you try to reset the chair if not preformed already. You'll want to unplug the unit from power, and let it set for about 10…

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Answer 3

The Lippert Lippert Slam Latch for RV Doors #LC54PJ has a bit of a unique design since it tapers inward as you get closer to the plunger, so you wouldn't want to swap it out with anything else unless you were ok with making modifications to the…

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Answer 4

We've checked with Thomas Payne about this issue in the past and they said that either the heater is bad or the control box needs to be replaced on your Thomas Payne Momentum recliner. To test the heater unplug the red and black wires from the…

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Answer 5

This sounds like a faulty control box, and unfortunately that is a pretty common issue with these recliners. To fix it, you'll just have to replace your control box with the Replacement Control Box for Thomas Payne Momentum Recliners and Sofas…

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Answer 6

The Replacement Control Box for Thomas Payne Momentum Recliners and Sofas part #195-387596 does not contain a fuse. The small black plug is designed to plug directly in to the existing plug on the sofa or recliner and is a direct replacement for the…

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Answer 7

It sounds like you have a Thomas Payne Momentum RV Dual Reclining Sofa that one of the control boxes has gone bad on; in our experience, 90% of problems with the Thomas Payne Momentum RV Dual Reclining Sofa are associated with a faulty control box…

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Answer 8

The control box of your couch is not interpreting the switch turning off and on. This is evident as the other functions of your couch are working properly with the cup switch. So you'd need the replacement control box part #195-387596 and…

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Answer 9

It sounds like you've got a Thomas Payne Seismic Dual Power Reclining RV Loveseat w Console, Heat, Massage, LEDs like the #195-091-092-090, and you need the power plug for it. In this case you'll want to use the Replacement Power Cord with…

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Answer 10

I went ahead and checked what have, and the closest I can find that will fit through your doorway on your 2017 Freedom Express 254 DSX is the: -Thomas Payne Seismic Left Arm Power RV Recliner w/ Heat, Massage, LED Lights #195-000091. This is a left…

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Answer 11

To find the correct replacement slam latch for your 2018 Grand Design Solitude 375RES you'll need to remove the current latch and measure the cutout hole and the thickness of the compartment door. For example, the Lippert Slam Latch for RV Doors…

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Answer 12

The recliners run off of 110V AC, using a standard 110V outlet. So, if your camper doesn't already have a power inverter you could use one like the Go Power #34280176. If your loveseat is a Thomas Payne model, you can use the #195-387595…

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