Troubleshooting Heater Not Working on Thomas Payne Recliner but Massage and Lights Work

Question:

Heater does not heat up. Massage and light feature works.

asked by: Denise S

Expert Reply:

I spoke with my contact at Lippert who said that either the heater is bad or the control box needs to be replaced on your Thomas Payne Momentum recliner.

To test the heater unplug the red and black wires from the control box (located behind and under your recliner) and test for continuity using a multimeter like part # PTW1714. If you continuity then that means the control box is bad and you can replace it with part # 195-387596.

If you don't have continuity then the heater is bad and your recliner will need to be replaced. You can get it replaced if it is under warranty otherwise just let me know what color and design you have and I can see if we have the exact replacement from the linked product list.

expert reply by: Jon G

Dwight

8/8/2020

John G had made a reply. Looking for further clarification. If I touch my continuity tester to both black and red wires and do not show any continuity. Then the heater is bad as stated. How long is the warranty on these recliners?