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Expert Answers about Tailgate


  • How can the Tailgate be Unlocked if the Pop and Lock Powered Tailgate Lock Fails
  • If the locking mechanism of the Pop and Lock Powered Tailgate Lock, # PAL8320, fails, the only way to unlock the tailgate is to break into the tailgate to remove the lock. I spoke with my contact at Pop and Lock and he said most lock smiths can do this, even if you do not have an OEM keyed lock on the tailgate. If the failure is a result of the truck losing power, you could simply use another power source to run a positive and negative lead to the connector that connects the smaller wiring...
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  • DeeZee # DZ43203 Tailgate on 2008 Ford F350 King Ranch
  • According to DeeZee, the tailgate on your 2008 King Ranch is heavier by a few pounds than the tailgate of the 2003 F250 shown in the video. The reason your tailgate drops before the assist grabs it is this weight difference, it doesn't indicate a problem or defect with the tailgate assist itself.
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  • Does Rear Section of Leer Hard Trifold Tonneau Have to be Open to Close Tailgate
  • Yes, if you have the Leer Hard Tonneau Cover - Tri Fold # LE32FR all the way closed/down you can open and close the tailgate. The last section of the cover does not have to be folded up for the tailgate to open or close.
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  • Stromberg Carlson 4000 Series 5th Wheel Louvered Tailgate Will Not Open
  • If the Stromberg Carlson 4000 Series 5th Wheel Louvered Tailgate part # VG-97-4000 will not unlock then you will need to remove the cover from the back, take off the prop rods from each side of the slide bar, and then turn the lock by hand. Once you have the tailgate open remove then end pieces to make sure the cables are attached correctly. If the lock ends up being the culprit we have the Replacement Tailgate Lock for Stromberg Carlson 4000 Series 5th Wheel Louvered Tailgate part # 7455-415.
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  • 2020 Ram 3500 Deezee Tailgate Assist Popping Off
  • It could be the bracket on the Tailgate Assist # DZ43301 could be worn. Also make sure that the larger portion of the shock is connected to the truck bed and not the tailgate. If you have it set up like that I think that the bracket is just worn down. Double check that you have the brackets set up in the right orientation as well.
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  • What Do I Do If My Pop & Lock Tailgate Lock # PAL1700 Wont Unlock?
  • I have an answer for you. Unfortunately, if the locking mechanism in the Pop & Lock Custom Tailgate Lock with Handle - Manual - Black # PAL1700 will not open, the only way is to break into the tailgate in order to remove the lock. We have had issues like this in the past, and Pop and Lock informed us that most local locksmiths can assist you with this particular issue. I recommend reaching out to a local locksmith near you in order to break out the lock.
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  • Why Would Nutsert Pop Out of Tailgate After DeeZee Tailgate Assist Install
  • Looks like you overtightened the nutsert which stripped it out and rendered it unusable. You would need to order the part # BKT43301 and be careful not to strip out the new nutsert.
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  • Troubleshooting a 1999 Ford F150 That the Tailgate Won't Open
  • My parents had a 1999 Ford F350 that became difficult to open the tailgate on it and I remember having to pull up on the handle and then use the palm of my hand to smack the top of the tailgate to get it to release. I have read that there is an adjustment on the rods that you referenced that if you tighten them up it should allow the rods to pull far enough to release the tailgate. If that doesn't fix the problem then it sounds like it's time to replace the tailgate mechanism.
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  • Troubleshooting Pin Box To Tailgate Clearance Issues When Using A Sliding 5th Wheel Hitch
  • Moving your B&W Companion Sliding 5th Wheel Hitch to the rear most position will unfortunately place it closer to your tailgate. Since you have a shorter bed the slider is designed to add clearance from the cab but that will unfortunately cut out clearance from your tailgate. Most people who have this issue either leave their tailgate open when making tight turns, swap it out with a net like the # TR-03, or swap it out with a 5th wheel tailgate like the # VGM-07-100 that has a cutout for...
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  • Does Pop and Lock Tailgate Lock for 2018 Honda Ridgeline Lock Tailgate Fold and Swing Out
  • The Pop & Lock Custom Tailgate Lock # PAL8600 will prevent both the fold down operation as well as the swinging operation on your 2018 Honda Ridgeline when locked. You can see in the attached video that this works for both functions as it locks your ability to engage the handle. You can see this at the 7 minute mark of the video.
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  • How To Gain Access To A Pop & Lock Tailgate Lock When You Have A Tonneau Cover In The Way
  • Since you have a cover it's going to be a bit harder to gain access and open the tailgate. You can try to see if you can get your hand under the cover since there should be a bulb seal at the tailgate that you could probably get your hand in through and unlatch the cover to get access to the inside of the tailgate. You could also try removing the trim panel around the tailgate handle and seeing if there's enough access with it removed to get your fingers in there an actuate the lock yourself....
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  • How to Adjust a Gorilla Lift Utility Trailer That Has Too Much Tension
  • It sounds like the tension on your Gorilla-Lift Utility Trailer Tailgate Lift Assist w/ Cable # GL1 is too high. To lower it, you're going to need to: 1.Lower the point at which you have cables attached to your tailgate a little at a time and test lifting power. Never lower it enough to allow any slack in the cables, keeping the cables the same height on both sides of the tailgate. 2. If after lowering your tailgate attachment point as far as you can without allowing any slack in the...
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  • Troubleshooting Work Around for 5th Wheel Louvered Tailgate with Camera and Sensors
  • A very valid question. There used to be one with an integrated camera and the manufacturer discontinued them. Your best option is to do some engineering yourself to integrate those options. I recommend the Stromberg Carlson 4000 Series 5th Wheel Louvered Tailgate with Lock for Ford Trucks # VG-15-4000. Then you can use the Hopkins Smart Hitch Backup Camera and Hitch Aligner System # HM50002 for a separate system at your license plate. If you want to integrate the camera into the...
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  • Troubleshooting DeeZee Tailgate Assist Not Lowering Tailgate Completely
  • It sounds like the DeeZee Tailgate Assist Custom Tailgate-Lowering System for Pickup Trucks # DZ43102 has something bound in the shock absorber. If you can't force the unit to free up and allow complete movement, then there is something wrong with the unit and it will be covered under your warranty from the manufacturer.
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  • Wiring Locations for Pop & Lock Tailgate Lock # PAL8250 on 2003 Ford F-150 Lightning
  • To install the Pop & Lock Custom Tailgate Lock # PAL8250, locate the power lock wires on your 2003 Ford F-150 on the driver-side kick panel. I contacted Pop & Lock and they confirmed that for your 2003 Ford, you should be able to find the wires colored red with green stripe and pink/red with orange stripe. You can use a circuit tester such as # PTW2993 to determine which wires lock and unlock the doors or a multimeter such as # PT89ZR to tell you how much power is actually getting to your...
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  • Troubleshooting RetraxONE MX Cover Leaking at Tailgate on a 2016 Ford F-150 with 5-1/2 Bed
  • I reached out to my contact at Retrax who said that the number you gave me means that you have the RetraxONE MX Hard Tonneau Cover # RT60373 on your 2016 Ford F-150 with the 5-1/2' bed. If your cover is leaking at the tailgate and you have already tried replacing some of the seals then my contact at Retrax said it sounds like the rubber seal that is connected to the cover itself is in bad shape. Unfortunately that is not available as a separate part so the only way to change that out is...
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  • Troubleshooting Tailgate Latch Not Releasing With Lock LH-003 Installed
  • The Integrated OEM Tailgate Lock - 1999-2007 GM Full Size Pickups # LH-003 prevent the latch from pulling in when the handle is pulled. The photos you show already have the sides pulled in pretty far so they are not able to move to release the outside latches. You may need to shorten the rods or increase spring tension on the rods to get the tailgate to work properly with this lock. Based on your photos there is no room for the rods to move to release the latches when you pull on the handle.
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  • Replacement Tailgate Top Seal for Pace Edwards Retractable Tonneau Covers
  • In order to install the Replacement Tailgate Top Seal for Pace Edwards Retractable Tonneau Covers # PE99CV you will need to start with the tonneau cover completely open. You'll then remove the tonneau railing caps or stop blocks, remove the 2 hex screws at the tailgate of the tonneau rails and remove the rear clamps. You'll then want to lift the end of the rail up to remove an inner screw that will reveal itself (one on each side) and need to be removed with a phillips head screwdriver....
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  • Troubleshooting Tailgate Lock # LH-003 Not Locking On a 2007 Chevrolet Silverado
  • It sounds like the locking arm on the Integrated OEM Tailgate Lock # LH-003 may not be fulling turning into position. If you did not test the latch before you installed it I recommend removing the latch to verify it will operate correctly outside the truck. There could be a small burr on the either the latch or the moving arm which is preventing the key from fully locking in place. In the event the latch is fully turning to the lock position but you are still able to open the tailgate...
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  • Troubleshooting Gorilla-Lift Tailgate Assist That Does Not Lower Completely
  • I did some research and here are some thing you can do if your Gorilla-Lift Utility Trailer Tailgate Lift Assist w/ Cable - 300 lbs, part # GL1, does not lower all the way. Gorilla-Lift suggests you do the following. Put your tailgate in the upright position. Disconnect the cables from the tailgate. Take the pins which are connecting the springs to the housings out, and disconnect the smaller inner springs from these pins. Reattach the larger springs to the pins while pushing the smaller...
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