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Expert Answers about Coachmen RV Steps


  • Solution for RV with Kwikee Steps that Are Opening When Ignition is Turned On
  • Most powered RV steps are wired up so that if you turn on the RV the steps will automatically retract. If yours is extending instead that would indicate that this circuit is wired backwards. Do you know what steps you have?
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  • Kwikee Electric RV Steps Won't Stay Extended with Switch Off
  • It sounds like the control module has gone bad on your Kwikee Electric RV Steps as it is not sending the correct signal to the motor to keep the steps open with the switch off. Therefore, you will need to replace this and for that we have the Replacement Control Unit for Kwikee Electric RV Steps part # LC379146 which is a direct replacement.
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  • Troubleshooting the Kwikee Revolution Series RV steps on a 2014 Itasca
  • From what you describe I suggest you examine the motor and gears as it appears they are worn. The Replacement Motor for Kwikee Revolution Series Electric RV Steps, # LC380073 is the correct part number. Or, for a complete replacement of Kwikee Revolution Series RV steps, I recommend the Kwikee RV Electric Steps - Revolution Series, # LC3725791.
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  • Lippert Kwikee RV Steps Will Not Stay Extended
  • The issue with your RV's electric steps not staying fully retracted is most likely due to the control module malfunctioning and needing to be replaced. This is what is wired to the steps to activate their functions, so if the the steps aren't staying retracted, I recommend replacing the module. The correct one is going to depend on what steps you have. For example, if you have Lippert Coach Steps you will need the Replacement Control Module for Lippert Electric Coach Step # LC301702; or...
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  • Troubleshooting Kwikee Electric RV Steps
  • I recommend using the 4-Way Tester Plug for Kwikee Electric RV Steps - Packard Connector # LC379416. This 4-way tester plugs into the linkage assembly of your Kwikee Electric RV Step Complete Assembly - Double - 32 Series - 24" Wide # LC372261 so you can test all of the step components to make sure they're connected correctly. If there is not an issue with a bad connection you will probably need a Replacement Control Unit for Kwikee Electric RV Steps # LC379146. The motor may run or...
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  • Kwikee Steps On Itasca Navion IQ Will Not Stop Once Retracted
  • The issue with the Kwikee Steps on your Itasca Navion IQ is actually the motor, not the controller. The problem with the motor is that it is not arching out which is then what sends the signal for the steps to shut off. Therefore, the Replacement Motor for Kwikee Electric RV Steps part # LC379147 is what you need to fix your steps based on those symptoms. However, if something goes wrong down the line we have the controller as well with the Replacement Control Unit for Kwikee Electric RV...
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  • Troubleshooting RV Kwikee Steps that Stopped Working with Ignition Switch
  • Since your Kwikee RV Step isn't working with the ignition switch anymore I'd recommend checking the wiring of the switch and step as there's most likely an issue there. I attached a wiring diagram I took from the install instructions for you to compare to your RV.
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  • Troubleshooting Kwikee Electric RV Steps That Only Retract 3/4 Of The Way
  • It sounds like something might be bent or damaged either on the steps, gearbox, or motor of your Kwikee Electric RV Step Complete Assembly 32 Series # LC372261. First remove the gearbox and motor and manually move the steps to see if they are the cause. If not then check the gear on the outside of the motor housing for any teeth that are damaged. If there is no damage then the culprit is most likely the internal gears in the gearbox. you can replace the gearbox with the Replacement Gear...
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  • Kwikee RV Steps Are Operating In Reverse When The Step Switch Is On
  • It sounds like you have some wires flipped on Kwikee RV steps. I have attached an image I recommend you double check to ensure that your wiring is correct, as that may be the issue. Additionally, it has been reported that the motor orientation could also be causing the opposite affect you're experiencing. What you'll want to do is ensure that the armature on the motor goes through a brush assembly, into the motor case which contains two permanent magnets. If this is turned 180°, this...
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  • RV Steps Move Slowly After Installing Replacement Motor LC301695
  • If your RV steps extend more slowly with new motor # LC301695 than they used to with their original motor in place then the issue is likely to be either a weak electrical/ground connection to the motor, a mechanical problem with the step hinge mechanism or that the motor is not geared the same way as the original. I would start off checking the ground since this is the easiest thing to fix. If you can hear the motor operate and see the steps move as soon as you hit the extend switch then...
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  • Troubleshooting RV Steps Being Down When they Should Be up After the Installation of a new Motor
  • The most common reason that your steps may be going the opposite way they should after installing the Replacement Lippert Components 5:1 Gearbox With Motor for RV Steps # LC62FR is due to the actuating arm being in the wrong position during installation. I have included a video on the installation of the Replacement Lippert Components 5:1 Gearbox With Motor for RV Steps # LC62FR, at about the 3:05 mark he touches on the positioning of the arm for installation.
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  • Replacement Parts For The Lippert 171317 Electric RV Steps
  • We do not carry the installation manual for the Lippert 171317 electric steps, unfortunately, however we do carry some replacement parts still, and may be able to solve the issue with your steps depending on what's going on. We carry the Replacement Gear for Lippert Single and Double Electric Coach Step # LC301696, the Replacement Motor for Lippert Electric Coach Step # LC301695, and the Replacement Control Module for Lippert Electric Coach Step # LC301702. If you're able to tell me what...
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  • What Might Cause RV Tread Lite Steps to be Stuck in Open Position
  • It could be the sensors on the door of your RV that's either failed or fallen off. You might check there to verify that the magnets are there and working properly. These sensors basically are what tells the steps your door is open or closed and needs to retract or extend. Since the step is stuck in the out position and the magnets being near each other is what tells the steps to retract it's very possible your magnets aren't getting close to each other for some reason.
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  • Can I Just Use 1 Latch to Secure MORryde StepAbove RV Steps Inside Camper
  • The MORryde StepAbove RV Steps, like part # MR58RR, actually have an adjustment you can make on the latch that I recommend looking at before you start cutting into anything (see attached). If you aren't able to adjust the latch so that you can properly close your screen door I recommend modifying the door as opposed to removing the latch as the steps are designed to use both right and left latches to secure the stairs during travel.
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  • Steps Open When Door is Closed on Kwikee Series 40 Electric RV Steps
  • It could be that you got the incorrect control board or it was installed incorrectly but my guess is a problem with the door switch. The correct control board just to confirm is the Replacement Control Unit for Kwikee Electric RV Steps part # LC379146. I have attached for you below a list of the door switches. If you can send me a photo of yours, I'd be glad to match this up with a replacement but these aren't specific to the step so there would be no way for us to know what you have exactly....
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  • Troubleshooting Kwikee Electric RV Step Complete Assembly # LC372261
  • I spoke to my contact at Lippert, he said that disconnecting the operating arm and reconnecting when the step are in the correct position won't fix the issue. He said that if the steps of the Kwikee Electric RV Step Complete Assembly - Double - 32 Series - 24" Wide # LC372261 are working in reverse that this indicates the magnetic door switch being incorrect. The switch that comes with the kit is a normally open switch. Did you install that switch? If not, it needs to be installed. If...
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  • Troubleshooting A Malfunctioning Kwikee RV Step Switch
  • I spoke with my contact at Lippert and if you have Kwikee 32 Series steps like the # LC372261 that you linked to then this issue is being caused by the magnet switch you purchased # LC301694. For the 32 Series you would actually need the Replacement Magnetic Door Sensor for Kwikee Electric RV Steps - Rectangle - Black # LC369299. Some switches are wired to be normally open or normally closed so mixing and matching parts can cause communication errors between the components.
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  • Motor Clicking on Tread Lite Electric Double Steps
  • A clicking motor on your Tread Lite Electric Double Steps # LC353543 or # LC353621 is indicative there is an issue with the motor not sensing the proper amperage at the end of the extension cycle, which is what tells it to shut off when it is finished extending. So the best option is going to be to replace the motor with the Replacement Motor for Lippert Tread Lite Powered RV Steps # LC183058. I have added a link below to a video review for you to check out as well if you'd like to take...
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  • Troubleshooting Kwikee RV Steps That Extend But Won't Retract
  • If you've replaced the motor and the controller already and you know that you have a full 12v running to the steps then that leaves either an issue in the gear linkage (which you most likely already replaced when you replaced the motor so I don't believe it would be this) or with the door sensor. It could be as simple as a bad ground or damage to one of the wires with your current door sensor so I'd start by checking the wiring and if you find no issues then move onto replacement. If...
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  • Solution for Kwikee RV 25 Series Steps that Make Noise After Extending
  • If you have a Kwikee Series 25 or 24 RV step on your Georgetown motorhome the replacement motor with gear and table part # LC369529 would be the correct fix. If you are unsure what steps you have you can check out the motor and other components for part numbers and get them to me and I'll be able to identify what you have by that.
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