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Expert Answers about Jayco


  • Troubleshooting Lippert Ground Control System Not Powering On
  • There are a few possible causes for you to completely lose power on your Lippert Ground Control Leveling System # LC358590 but the most common culprit is a blown fuse. There should be a 15 amp fuse that runs to the keypad/controls and a 35 amp fuse inside the control module. Check that these fuses are good and replace them as needed. If this is fine make sure your power source is good by ensuring that you have a fully charged battery and that it's in good condition. Also check for any...
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  • Troubleshooting A Furrion AC Unit That's Leaking Water Inside The Trailer
  • If water is leaking into the trailer from your Furron AC Unit # FR58PR then you either have a clog in the drain holes in the bottom of the pan or your gasket has failed. You can remove the shroud and check for obstructions clogging the drain holes, which are randomly throughout the pan to allow condensation to leak out onto the roof. If there are no obstructions then the roof gasket has most likely failed and is allowing the condensation that's on the roof to leak in. You can unbolt the...
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  • No Signal to Furrion Camera FOS05TASF
  • Thank you for your purchase from etrailer of the Furrion Vision S Camera System # FOS05TASF. According to Furrion there are a number of things you can do to try to remedy the situation if you are not getting a signal, to start you should check if the camera antenna is fitted and secured correctly, as it should be vertical. It could also be that the distance between camera and monitor is too great so if possible reduce that distance. There may be interference from electrical appliances...
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  • Middle Jacks on Lippert Ground Control 2.0 Get Stuck About 3 Down
  • If your Lippert Ground Control 2.0 has trouble retracting the middle jacks then try extending all of your jacks at least 6" and then press and hold the "RETRACT" button on your touch pad until all of your jacks start retracting. Please note that the landing gear will also retract so the front end of your trailer need to be supported. Should you still be having trouble the next step is to check the harness connections as the controller and jacks. Look for any damage to the harnesses or...
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  • Troubleshooting Thomas Payne Momentum Recliner Not Closing
  • It sounds like the issue may be in the control box. There is a way to troubleshoot the control box and that is by switching the control boxes from each recliner to the other. If the recliner that does not close now, closes with the opposite control box and vice versa, you will need to replace that control box. You will need the Replacement Control Box for Thomas Payne Momentum Recliners and Sofas - Qty 1 # 195-387596 to correct the problem.
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  • Troubleshooting Furrion S Side Cameras with Clearance Lamp Function
  • When you say powered side lights of the Furrion Vision S Wireless RV Observation Camera System w/ Side Marker Light Cameras # FCE48TASL-05 from clearance circuit, did you attach the trigger wire to that power circuit also or to the turn signal circuit? If you attached the trigger wire to the clearance power circuit as well, then your camera should be on at all times. If your trigger wire is attached to the turn signal circuit even though power comes from the clearance circuit then your...
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  • Troubleshooting Coupler Difficulties With A 2015 Jayco Jay Flight 26BHS Travel Trailer
  • The Repair Kit for etrailer and Ram A-Frame Couplers # CA-5100-RK only fits the following couplers # CA5100B, CA-5100-BLB, and # CA-5100-Z, so it would not solve your connection difficulty, unless you had one of these specific couplers. Aside from lubing the hitch ball the only other solution would be to replace your coupler with an easier coupling design like the Demco A-Frame Trailer Coupler w/ Jack Hole - eZ-Latch # DM14793-97 or the weld-on version # DM14791-97. The eZ-Latch coupler...
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  • Caliper not Fitting Correctly on a HydraStar Disc Brake on a 2018 Jayco Pinnacle
  • I called HydraStar on your behalf and they said the most likely problem with the caliper of the HydraStar Disc Brake, part # HSE7K-T1, not lining up correctly is because the piston needs to be reset into the caliper. I also spoke with one of our installation experts, and he believes this may be the problem as well. To reset the caliper, place a brake pad in the piston side and use a c-clamp like part # PTW5100 to seat it to push it in all of the way. If this doesn't solve your problem,...
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  • One Brake is Locking Up On Trailer
  • I do have advice, because there are a couple different possibilities if just one brake locks up. One is that the brake needs to be adjusted as it is different than the other side so check that first. The other is that the wiring leading to the brake is crimped, broken, or otherwise damaged, and if so you'll need to replace the wiring or repair with 10 Gauge Wire # 10-1-1 and Deka Heat Shrink Butt Connector - 12-10 Gauge # DW05745-5. It could also be a damaged or faulty brake magnet, so...
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  • Troubleshooting Fastway e2 Trunnion Hitch Sway Bars Angled On Sway Brackets
  • There are not a minimum amount of washers that you will need for the Fastway e2 Weight Distribution #FA92-00-1000. The Sway-Control L-Bracket # FA93-02-5150 can be adjusted along with the link plates to position the brackets so the bars ride flat on the brackets. This will ensure that the parts are not easily damaged by only having contact on the edge of the L-Bracket.
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  • Troubleshooting Lippert Electric Jack That Works Sporadically
  • If you have already changed the fuses on your Lippert Electric Jack # LC285318 and that hasn't solved the issue, a short is definitely a possibility and use a circuit tester like # PTW2993 to probe the wire and try to find the short. Another issue may be the ground connection. Ensure this connection is solid with metal-to-metal contact that does not have any type of corrosion. Another possibility is that the motor has simply stopped functioning and burned out, in which case the only option...
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  • Troubleshooting A Fan-Tastic Vent Model 7350 That Is Not Working With Remote
  • For your Fan-Tastic Vent Roof Vent w/ 12V Fan and Remote # FV807350, I first recommend verifying that you have new, fresh batteries in your remote. If you've verified that your batteries are indeed new, and in working order, then I recommend to check the 4 amp slow burning fuse and see if it has been blown or not. You can access this fuse by pushing up on the black cap and 1/4 turn once left. The fuses must be out for a minimum of 90 seconds before replacing. If it is blown, you can...
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  • Should Spring Bars be Hard to Move and Spacers Loose on Equal-i-zer 14K Weight Distribution System
  • In regards to the Equal-i-zer Weight Distribution System part # EQ37140ET, yes the springs bars should have tension under load. This is a pretty heavy duty system so odds are there is just more tension than you're used to. The angle set bolt should not be loose, it should be tightened until the spacer rivet is firmly against the shank per the instructions. If you are concerned with how the system is setup, just take it back to the dealer that installed it so they can fix any issues.
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  • Atwood/Dometic G6A-8E Water Heater Not Heating Water
  • The Atwood/Dometic G6A-8E water heaters run on propane so it doesn't have an electric heating element. What sort of problem are you having with the water heater? If it is failing to heat the water then it will need to be serviced. It looks like it is # AT96121. This water heater must be serviced by a qualified installer, service agency, or gas supplier for safety reasons.
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  • Troubleshooting Lower Bracket Hook Attachment on the SuperSprings # SSF-173-40-2
  • Looking at the installation tech tips, the SumoSprings Rebel Helper Springs # SSF-173-40-2 comes with a complete bracket and bump stop replacement kit. It is entirely possible that there is still some factory hardware on your 2016 Jayco Precept with a Ford F53 chassis that is blocking the installation of the 512107 lower bracket hook. It is important to note that you need to remove the factory bump stops and corresponding brackets in order to install the # SSF-173-40-2. It is also a possibility...
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  • Troubleshooting An EC Error Code On A Fogatti Tankless Water Heater
  • It sounds to me like the controller may be the issue and that you're getting a communication error between the Fogatti RV Tankless Water Heater # LSB64FR and controller. I recommend first checking your wiring and ensuring there is no damage, kinks, and/or bends in the wiring and that there's no loose connections at the water heater or controller. If there isn't then I recommend reaching out to the manufacturer for a replacement controller. Another thing to check is your propane supply....
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  • Troubleshooting An Advent Air RV Air Conditioner That Doesn't Turn Off When It Reaches Set Temp
  • The temperature probe for RV AC units is actually up in the air distribution box controller which can kind of throw off what temperature the unit thinks it is. Hot air rises and can get trapped up by the probe causing it to think it's still not where it needs to be. The typical fix for this is to adjust the air dampers in the distribution box and/or to keep the fan running so that it circulates the cool air up to the probe. As for the wires, there shouldn't be any issues with them being...
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  • Troubleshooting No Power To Furrion Vision S Camera On a 2021 Jayco White Hawk Travel Trailer
  • The Camera # FCN48TASF for the Furrion Vision S Wireless RV Backup Camera System # FOS05TASF is powered off the running lights for your 2021 Jayco White Hawk travel trailer. You will need to make sure your tow vehicle is connected and the running light switch is turned on and powering the lights on the trailer. There are 2 instances I am aware of that would still cause the camera for the trailer to come on. First is some newer trucks like the Sierra and Silverado will require a 7-Way Vehicle...
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  • Running Lights Not Working On a 2011 Honda Pilot With Tehonsha Wiring Harness
  • I would first check the fuses in the rear fuse box that were included in the Tekonsha OEM Replacement Vehicle Wiring Harness # 118253 on your 2011 Honda Pilot. It sounds like the 2021 Jayco travel trailer that you picked up may have just tripped the fuse for the running lights. The Jayco has a lot more running lights than your traditional utility trailer and may have blown the fuse. I do not see there being a ground wire issue if all the lights work but the running lights. A Multimeter...
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  • Trouble Shooting Electric Trailer Brakes Not Engaging with New Brake Controller
  • It sounds like your brake controller may be wired incorrectly or more specifically you have an issue with your brake control wire. This is the blue wire that runs from the brake controller to your vehicles connector. I recommend checking the wire to see if its been severed or frayed. Another wire you may want to check is the red wire to the cold side of the brake light switch. A fault or miswiring in either of this would cause your brakes not to engage. You may also want to check your breakaway...
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