Troubleshooting Thomas Payne Momentum Recliner Not Closing

Question

Question:

Both recliner cup controls are lit, and only thing not working on 1 chair is close. We hear a click when close is pressed but nothing happens. How do we know if controller is bad?

asked by: M K

0

Expert Reply:

It sounds like the issue may be in the control box. There is a way to troubleshoot the control box and that is by switching the control boxes from each recliner to the other. If the recliner that does not close now, closes with the opposite control box and vice versa, you will need to replace that control box.

You will need the Replacement Control Box for Thomas Payne Momentum Recliners and Sofas - Qty 1
# 195-387596 to correct the problem.

expert reply by: Thomas M

0

Answer 1

The replacement Thomas Payne RV cupholder that has the most features is the #LC38FR which has light, open, close, massage, heat, and lock/unlock buttons. If you let me know which specific sofa you have I can see which replacement you'd need.

view full answer...

Answer 2

Sounds like possibly a loose connection to the cupholder wiring connectors of your Thomas Payne couch or the cupholder wiring is bad and would need to be replaced. For a replacement we have the part #195-387597 which in the product pictures you can…

view full answer...

Answer 3

Since you mentioned you've already replaced your cupholder #195-387597, and your power cord #195-387595, I suggest you try to reset the chair if not preformed already. You'll want to unplug the unit from power, and let it set for about 10…

view full answer...

Answer 4

What you can first try, if you have not already, is unplugging and plugging back in the sofa. You'll want to make sure to wait at least 10 minutes before restoring power. It also wouldn't hurt to check the wiring as well, and make sure…

view full answer...

Answer 5

From the issues you are describing, it sounds like you are most likely having an issue with your control box. From what I could find using the pictures you provided, I believe you most likely have the Thomas Payne Seismic Recliner or Sofa which would…

view full answer...

Answer 6

Thanks for the picture of your Thomas Payne actuator setup. Based on seeing that we know the part #SC96MR is the correct replacement.

view full answer...

Answer 7

What I recommend doing is swapping the Control Box #195-387596 from the working side to the side that isn't working to see if that makes a difference. If it does then you'll want to get a replacement using the part above. If it doesn't…

view full answer...

Answer 8

I was able to confirm with the manufacturer that the Replacement Actuator for Thomas Payne Seismic Power Recliner part #SC96MR cross-references to the QDPT-01-002. Therefore, the two are cross-compatible.

view full answer...

Answer 9

I wish there was a manual latch or release for the foot rest of the momentum seating. It's not an ideal solution but you could try swapping the good motor from the other side of the chair to the bad side to lower it for the time being. Most of…

view full answer...

Answer 10

The Cup Holder for Thomas Payne Momentum Recliners and Sofas - Qty 1 Item #195-387597 were designed to be extra sensitive so that you can easily use them by just gliding your finger over them and there unfortunately is no way to turn the sensitivity…

view full answer...

Answer 11

For your Thomas Payne dual reclining loveseat, there could be a number of reasons why your recliner will not recline any longer. Lippert, the manufacturer of these recliners, has recommended you first unplug the unit from power, and let it sit for…

view full answer...

Answer 12

There are a few possibilities as to why only one side of your Thomas Payne Momentum RV Dual Reclining Sofa is acting up (or not acting up at all in your case). There are 3 components that allow the recliner to operate the lights, massage, and heater.…

view full answer...

Troubleshooting Thomas Payne Momentum Recliner Not Closing

Products Referenced in This Question

Product Page this Question was Asked From

Continue Researching