Troubleshooting A B&W Companion OEM 5th Wheel Hitch That Won't Drop Into The Factory Pucks
Question:
I have a 2017 Ram 3500 dually and the 3600 BandW. Three of the latches line up great but the forth will not. I have unloosened all the bolts and still no luck. Are there any adjustments under bed of truck?
asked by: Mack P
Helpful Expert Reply:
You as the consumer wouldn't be able to adjust the puck system as it's typically welded to a frame that's attached to the vehicle's frame. Manufacturers do make mistakes so you could have a bad puck system from the factory and would need to reach out to Ram in order to further troubleshoot installing your B&W Companion OEM # BWRVK3600. The spacing from center to center of the pucks should be 39" wide x 30-3/8" front to back. You can also measure the puck feet on the hitch to ensure it's not the hitch that's manufactured incorrectly.
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Product Page this Question was Asked From
B&W Companion OEM 5th Wheel Hitch for Ram Towing Prep Package - Dual Jaw - 25,000 lbs
- Fifth Wheel Hitch
- Fixed Fifth Wheel
- OEM - Ram
- 6500 lbs Vertical Load
- 25000 lbs GTW
- Double Pivot
- Standard - Double Jaw
- 17 - 19 Inch Tall
- B and W
more information >
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