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Replacing A Broken Hitch Pin Bolt On The Swagman XC2 Bike Rack for 2 bikes  

Question:

THE HITCH PIN BOLT HAS BROKEN ALREADY ON THIS BIKE RACK THAT I PURCHASED, HOW CAN I GET SOME REPLACEMENTS?? ID LIKE AT LEAST TO 3 HAVE ON HAND IN THE EVENT THIS HAPPENS AGAIN. THIS HAPPENED WE WERE SETTING BIKE RACK IN HITCH TO HEAD BACK HOME WHILE ON VACATION. THE BOLT LITERALLY CRACKED WHILE TIGHTENING. THIS RACK WAS PURCHASED 11/21.

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Expert Reply:

I do have a solution for you. The Replacement Threaded Hitch Pin and Clip for 1-1/4" Shanks on Swagman Bike Carriers, part # P5902, is the replacement bolt you need. The Locking Anti-Rattle, Threaded Hitch Pin for Swagman Hitch Racks, part # S64029, is also a replacement bolt for this rack. This option also comes with a lock instead of the clip.

I did some research and your Swagman XC2 Bike Rack for 2 bikes - 1-1/4" and 2" Hitches - Frame Mount, part # S64650, should still be under warranty. If you wanted to file a warranty claim you can contact Swagman directly.

I have included product description links, video review links, and a copy of Swagman's warranty below.

expert reply by:
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Mark Smith
Swagman Warranty.JPG
Swagman Warranty.JPG
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Customer's Sheared Bolt
Customer's Sheared Bolt
(click to enlarge)

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