Lock Button on 2019 Thomas Payne Dual Recliners Not Working

Question

Question:

2019 Thomas Payne lock button not working. Our lock button on our dual recliners aren’t working. We showed our salesman this in the walk through and it didn’t get taken care of. Is this an easy fix?

asked by: LJ

1

Helpful Expert Reply:

The Replacement Cup Holder for Thomas Payne Momentum Recliners and Sofas - Qty 1 # 195-387597 is a simple swap out. The lock simply keeps you from accidentally bumping the other features and turning them on or off. If the replacement cup holder remote doesn't solve your issue then it would be in the control box and you'd need the Replacement Control Box for Thomas Payne Momentum Recliners and Sofas - Qty 1 # 195-387596 as well.

Before purchasing the products I recommend looking for a bent pin or a small issue with the connection as it may be an easy fix without replacing parts.

expert reply by: Jason S

1

Answer 1

The Replacement Control Box for Thomas Payne Momentum Recliners and Sofas part #195-387596 does not contain a fuse. The small black plug is designed to plug directly in to the existing plug on the sofa or recliner and is a direct replacement for…

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Answer 2

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Answer 3

Since your Thomas Payne Recliner has no power for any function, I recommend first plugging something into the outlet to make sure that isn't the issue. Next, I recommend checking the Cup Holder #195-387597 and it's wiring connection…

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Answer 4

Sounds like possibly a loose connection to the cupholder wiring connectors of your Thomas Payne couch or the cupholder wiring is bad and would need to be replaced. For a replacement we have the part #195-387597 which in the product pictures you can…

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Answer 5

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Answer 6

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Answer 7

Seal 171255UC has an inner diameter of 1.719 inches and outer diameter of 2.565 inches. A seal that has those dimensions would actually be #58846. I've added a link to a video review of this seal for you to take a look at.

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Answer 8

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Answer 9

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Answer 10

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Answer 11

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Answer 12

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Lock Button on 2019 Thomas Payne Dual Recliners Not Working

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