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Expert Answers about Mazda Tailgate Locks


  • How can the Tailgate be Unlocked if the Pop and Lock Powered Tailgate Lock Fails
  • If the locking mechanism of the Pop and Lock Powered Tailgate Lock, # PAL8320, fails, the only way to unlock the tailgate is to break into the tailgate to remove the lock. I spoke with my contact at Pop and Lock and he said most lock smiths can do this, even if you do not have an OEM keyed lock on the tailgate. If the failure is a result of the truck losing power, you could simply use another power source to run a positive and negative lead to the connector that connects the smaller wiring...
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  • What Do I Do If My Pop & Lock Tailgate Lock # PAL1700 Wont Unlock?
  • I have an answer for you. Unfortunately, if the locking mechanism in the Pop & Lock Custom Tailgate Lock with Handle - Manual - Black # PAL1700 will not open, the only way is to break into the tailgate in order to remove the lock. We have had issues like this in the past, and Pop and Lock informed us that most local locksmiths can assist you with this particular issue. I recommend reaching out to a local locksmith near you in order to break out the lock.
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  • Does Pop and Lock Tailgate Lock for 2018 Honda Ridgeline Lock Tailgate Fold and Swing Out
  • The Pop & Lock Custom Tailgate Lock # PAL8600 will prevent both the fold down operation as well as the swinging operation on your 2018 Honda Ridgeline when locked. You can see in the attached video that this works for both functions as it locks your ability to engage the handle. You can see this at the 7 minute mark of the video.
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  • Wiring Locations for Pop & Lock Tailgate Lock # PAL8250 on 2003 Ford F-150 Lightning
  • To install the Pop & Lock Custom Tailgate Lock # PAL8250, locate the power lock wires on your 2003 Ford F-150 on the driver-side kick panel. I contacted Pop & Lock and they confirmed that for your 2003 Ford, you should be able to find the wires colored red with green stripe and pink/red with orange stripe. You can use a circuit tester such as # PTW2993 to determine which wires lock and unlock the doors or a multimeter such as # PT89ZR to tell you how much power is actually getting to your...
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  • How To Gain Access To A Pop & Lock Tailgate Lock When You Have A Tonneau Cover In The Way
  • Since you have a cover it's going to be a bit harder to gain access and open the tailgate. You can try to see if you can get your hand under the cover since there should be a bulb seal at the tailgate that you could probably get your hand in through and unlatch the cover to get access to the inside of the tailgate. You could also try removing the trim panel around the tailgate handle and seeing if there's enough access with it removed to get your fingers in there an actuate the lock yourself....
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  • Stromberg Carlson 4000 Series 5th Wheel Louvered Tailgate Will Not Open
  • If the Stromberg Carlson 4000 Series 5th Wheel Louvered Tailgate part # VG-97-4000 will not unlock then you will need to remove the cover from the back, take off the prop rods from each side of the slide bar, and then turn the lock by hand. Once you have the tailgate open remove then end pieces to make sure the cables are attached correctly. If the lock ends up being the culprit we have the Replacement Tailgate Lock for Stromberg Carlson 4000 Series 5th Wheel Louvered Tailgate part # 7455-415.
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  • Troubleshooting Tailgate Lock # LH-003 Not Locking On a 2007 Chevrolet Silverado
  • It sounds like the locking arm on the Integrated OEM Tailgate Lock # LH-003 may not be fulling turning into position. If you did not test the latch before you installed it I recommend removing the latch to verify it will operate correctly outside the truck. There could be a small burr on the either the latch or the moving arm which is preventing the key from fully locking in place. In the event the latch is fully turning to the lock position but you are still able to open the tailgate...
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  • Troubleshooting Tailgate Latch Not Releasing With Lock LH-003 Installed
  • The Integrated OEM Tailgate Lock - 1999-2007 GM Full Size Pickups # LH-003 prevent the latch from pulling in when the handle is pulled. The photos you show already have the sides pulled in pretty far so they are not able to move to release the outside latches. You may need to shorten the rods or increase spring tension on the rods to get the tailgate to work properly with this lock. Based on your photos there is no room for the rods to move to release the latches when you pull on the handle.
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  • Troubleshooting A Pop & Lock Tailgate Lock Actuator That's Constantly Running On A Honda Ridgeline
  • I spoke with Pop & Lock and their tech said that this definitely sounds like you're spliced into the wrong wires and that the Pop & Lock Custom Tailgate Lock # PAL8600 is receiving constant power once the vehicle is on, which is why the actuator is constantly running. You'll want to make sure that the wires you splice into are only receiving power when the switch/button is pressed to lock and unlock the tailgate.
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  • Troubleshooting Installation of Pop & Lock Custom Powered Tailgate Lock PAL8250 in 2011 Ford F-150
  • Pop & Lock Tailgate Lock # PAL8250 is a correct fit for the 2011 Ford F-150 that has factory power locks on all doors and a plastic or steel tailgate handle with a manual lock. I confirmed these fits with Pop & Lock. Is the lock getting the 12V power signal for both lock and unlock functions? If you have a circuit tester like # PTW2992 you can confirm that power is reaching the lock actuator. If not, check your wiring for a potential short and check the fuses for the truck's power locks....
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  • Troubleshooting Installation of Pop and Lock Tailgate Lock that Won't Power Unlock
  • You have found the correct wires to use for the installation of the Pop and Lock tailgate lock part # PAL8521. What is most likely happening is that the connection to one of the wires isn't making full contact and that is why the unlock feature doesn't want to work.
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  • Troubleshooting the Pop & Lock Custom Tailgate Lock on a 2013 Ford F-250
  • I spoke with Pop & Lock to help troubleshoot this issue. They stated that you may be connected to the wrong wires. The proper wires for the passenger door of your 2013 Ford F-250 should be the grey with a brown/tan stripe and purple with a grey stripe. Make sure to test these to ensure you have the correct ones like in the video I linked below. They also stated that if the doors of the F-250 are open, it may not lock. If this doesn't resolve the issue with your Pop & Lock Custom Tailgate...
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  • Pop & Lock Custom Tailgate Lock Is Clicking But Not Working On A 2015 Toyota Tacoma
  • It sounds to me like the the metal rod may have come unattached. There are two metal rods that connect to the bronze locking plate installed on the inside of the taillight to the back of the latch handle. One is responsible for locking the tailgate whereas the other is responsible for unlocking the tailgate. The end of the metal rod that attaches to the base plate is secured by a plastic prong. One is black and the other is red. You will want to make sure the rod is secured into the connector...
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  • Troubleshooting Pop and Lock Tailgate Lock Where Remote Lock Stopped Working After Install
  • I spoke with my contact at Pop and Lock and he said that when people have issues like what you described it's typically that they are trying to lock their vehicle with the remote with the truck's door left open. If the power locks on your truck are working fine there's no reason the remote would stop working based on the install of the # PAL8521.
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  • Troubleshooting Pop & Lock Custom Tailgate Lock On 2012 Ford F-150
  • To troubleshoot the system, I recommend using a circuit tester like part # PTW2993. Disconnect the connectors at the tailgate and test the pins coming from the front of the truck while someone uses the locks in the truck cab. If you are getting current there is something on the tailgate side of the connector. Reconnect the system and test the wires on the tailgate lock side of the connectors. If you are receiving a signal the problem is in the unit itself and will need to be replaced. If...
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  • Troubleshooting DeeZee Tailgate Assist Not Lowering Tailgate Completely
  • It sounds like the DeeZee Tailgate Assist Custom Tailgate-Lowering System for Pickup Trucks # DZ43102 has something bound in the shock absorber. If you can't force the unit to free up and allow complete movement, then there is something wrong with the unit and it will be covered under your warranty from the manufacturer.
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  • Troubleshooting A Non-Working Pop & Lock Tailgate Lock On A 2014 Toyota Tacoma
  • The wires are only going to have power while hitting the button to send the signal to lock or unlock the tailgate. I recommend checking the wires with a tester like the LCD Digital Circuit Tester # PTW2992 to ensure you spliced into the correct wires. Next I recommend checking the connection points to ensure there isn't a loose connection. The Pop & Lock Custom Tailgate Lock # PAL8521 wires should only have power running to them when the lock or unlock button is pressed so if you aren't...
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  • Troubleshooting Stuck Lock in a Stromberg Carlson Fifth Wheel Tailgate
  • Most likely you have a frozen lock core in your tailgate. What I recommend is to spray in a liberal amount of a penetrate and lubricant like WD-40 or PB Blaster. Let it work for about 15 minutes and then insert the key and try again. It may take a little more force than normal to get it to free up. If it does not work the first time, there is still. Spray more penetrate inside, wait another 15 minutes, and try again. With the straw on the aerosol can you should be able to direct it into...
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  • How to Install the Pop & Lock Custom Tailgate Lock Part # PAL8250 on a 2016 Ford F-350
  • I spoke to my contact at Pop&Lock about installing the Pop & Lock Custom Tailgate Lock part # PAL8250 on your 2016 Ford F-350. They were able to confirm that the wires you will need to use are on the passenger side of the vehicle. The grey/brown wire on the vehicle is for the lock function and will need to attached to the green wire on the actuator. The purple/grey wire on the vehicle is for the unlock function and will need to attached to the blue wire on the actuator. I recommend confirming...
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  • Pop & Lock Custom Tailgate Lock Will Not Unlock with Door Lock
  • I spoke to my contact at Pop & Lock about the Pop & Lock Custom Tailgate Lock part # PAL8250 and they informed me that your issue sounds like there is a problem with the wiring rather than a problem with the actual device. In order to confirm this you can indeed check for voltage. That said, you will need to first disconnect the actuator from the handle and then test the lock and unlock wires feeding the actuator. The corresponding wires should then show power when you lock and unlock the...
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