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Troubleshooting Curt Echo Mobile that Isn't Connecting to OneControl App  

Question:

Echo brake controller wont connect through new app OneControl Auto, while scanning for devices it times out without finding my echo brake controller, Vehicle 7 pin harness has been tested as well as the camper. The last time it was used was last November before the app was changed.

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Expert Reply:

Hey Desirerme, so the Curt Echo # C51180 did have some initial problems when the switched it over to the OneControl app which was super annoying, but have you tried checking to see if they have a newer version of the app you can download? A lot of times you can fix this issue by updating to newest version of the app.

expert reply by:
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Jameson C

Desiree

6/20/2024

I actually figured it out after getting out of the 114° sun here in Phoenix. The brake controller was connected to the vehicle and the trailer like we usually do, but Since we were using the new app for first time, I was supposed to set up the controller before connecting the trailer, I've set it up and tomorrow I will go and connect the trailer and see if it works now, had the leave the trailer at the service center. I'll let you know if it worked. Thanks!! Desiree

Etrailer Expert

Jameson C.

6/23/2024

@Desiree Interesting, glad you got it figured out to that point.

Desiree

6/22/2024

Once I was able to get the Echo brake controller connected via the app, after connecting the trailer 7 pin the app doesn't recognize that the trailer is connected. App is the most current version available.

Etrailer Expert

Jameson C.

6/23/2024

@Desiree If you disconnect the Echo does it change connection to trailer?

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