Solera Power Awning Extends Half Way But Does Not Retract

Question

Question:

Help me trouble shoot the problem My solera power awning 2020 extended half way and will not retract. It will extend further....

asked by: Jessica

0

Expert Reply:

In regards to troubleshooting your Solera Power Awning, the first thing you'd want to do is check your battery voltage. It should be at least 12 volts. If the voltage is good, check for objections in the arms which could be anything from a bent pitch arm to a foreign obstruction. If this checks out good as well you'll turn your attention to the motor. If you have a multimeter you'll need to test the power wire on the motor, if you get at least 12 volts here then it's likely the motor that needs replaced. The correct replacement for this is the Solera Power Awning Replacement Motor part # LC266149 for 2015 or prior and part # LC373566 for post 2015. Please note, there could still very well be a power issue even though the awning extends but doesn't retract.

I have also attached for you below instructions for manually closing the awning.

In the event of power loss or motor failure, the awning can be extended or retracted manually. Perform the following procedure to manually extend or retract the awning. Note: This procedure may also be performed to extend or retract the awning in the event of dry camping or camping without a battery.

1. Remove the rubber grommet from the drive head assembly, exposing the manual override nut on the motor. Note: The drive head assembly is always located on the right side of the awning as it is viewed from outside of the unit.
2. Using a 7/16" socket and cordless power drill, spin the manual override nut clockwise to extend or counterclockwise to retract the awning.
3. When the awning is completely extended or retracted, remove socket or drive device and replace the
rubber grommet in the drive head assembly.

expert reply by: Conner L

0

Answer 1

With Solera awnings you will need to have the awning roller wound a total of fourteen times for proper spring tension. It could be yours was over-wound or maybe the motor is getting weak or your battery isn't in the best shape.

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Answer 2

I checked with the manufacturer for you, and they say that the Solera Awnings are slower when they retract. If you are sure there are 12 volts by testing with a multimeter the next thing to do is ensure the pitch arms aren't bent at all, which…

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Answer 3

If I had to take a guess, I would say the batteries are dead. This is rather common when someone goes to get in their camper after it sits in the offseason for a few months. I know you said you have power to the lights but the lights only consume a…

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Answer 4

The #LC266149 is designed to work with Solera awnings that were manufactured before 2014, where the #LC373566 is designed for awnings built after 2015. Yes, the main noticeable difference is going to be the plug, but that directly effects how it is…

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Answer 5

Thanks for those measurements. For your 2018 Forest River Toy Hauler I recommend the SolidStep Manual Fold-Down Steps for 26" to 29-7/8" Wide RV Door Frames - Triple - Aluminum #LC791572. This will fit your door frame well and will work…

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Answer 6

I can see from your pictures that you have the Lippert Edge Awning. You can replace just the motor on that awning. The correct replacement motor is the Replacement Motor for Lippert Solera Power Awnings #LC373566. You will need to partially extend…

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Answer 7

Yes we do. The correct rear cover you need is the part #LC289567 to match the front cover #LC643923 you referenced and the picture you sent in.

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Answer 8

Those two covers are not compatible, but we do have both the front and back covers in black for the Solera Regal Power Awning Speaker Idler Head: - Front: Replacement Cover for Solera Regal Power Awning Speaker Idler Head #LC731464 - Rear:…

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Answer 9

No, The Replacement Switch Kit #LC285500 you were looking at for your Solera awning is not a dynamic switch, it's just a regular switch. You can easily test if it's the switch by unhooking it with the awning all the way closed and seeing if…

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Answer 10

Are you sure that's the part number? I wasn't able to find any reference to that. Can you see a brand on the motor?

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Answer 11

It sounds like you have a Solera Smart Arm 12V Power RV Awning like part #LC517517. If this is the case then there are 2 different ways that this can be accomplished if you have the strip of controls. You can try unplugging the touch pad for 10…

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Answer 12

You may need to try resetting the outside touch pad on your Solera Smart Arm 12V Power RV Awning #LC517517. There are 2 different was that this can be accomplished. You can try unplugging the touch pad for 10 seconds (check for any corrosion on the…

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