Troubleshooting Phoenix Electric Trailer Jack for Beeping

Question

Question:

I have a Phoenix 5500. When I try to raise or lower it it beeps one time when I push the button and nothing happens. Im pretty frustrated at this point.

asked by: Micah T

0

Expert Reply:

When we have seen this before with the Phoenix Electric Trailer Jack, # UF38-944040 it frequently is from an improper voltage reading. The unit is shutting itself off for protection. Please verify that your battery bank is fully charged and in good working order then check all the wiring connections for the jack ensuring you have a good ground.

expert reply by: Michael R

0

Answer 1

It sounds like you're saying it is hooked up to power but it doesn't have the ability to raise the trailer. This could be the batteries or a problem with the wiring. It is probably getting power, it just may not be enough to lift the…

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Answer 2

If your Phoenix Electric Trailer Jack #UF38-944040 has power but isn't extending/retracting and the light isn't working then your in-line fuse has most likely blown. If you look at the attached video below around 9:30 minute mark…

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Answer 3

Good news and bad news. There is not a replacement circuit board available for the Phoenix Electric Trailer Jack #UF38-944040. So if the circuit board goes bad, it will either need to be covered under warranty or you'll need a new jack. The…

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Answer 4

If you have Phoenix Electric Trailer Jack - A-Frame - 22-1/2" Lift - 4,000 lbs Item #UF38-944040 it will show a red light when there is a low voltage situation. There could still be a low power situation though so you could have the battery on…

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Answer 5

Phoenix Electric Trailer Jack - A-Frame - 22-1/2" Lift - 4,000 lbs #UF38-944040 sounds like it needs a better ground connection. You can wire it directly to the battery like in the installed video or you can install the ground wired to the…

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Answer 6

To test your jack, I recommend first checking your trailer battery for proper charge. The lights will require far less power than the motor, so lights may come on but you still may not have enough juice to power the motor. If the battery is not an…

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Answer 7

The Ultra-Fab Phoenix Electric Trailer Jack with Remote- 5,500 lbs #UF38-944055 or 4,000 lb #UF38-944040 without remote sounds like it may have a mechanical issue. I recommend using the manual crank to extend or lower the jack. If you can use this,…

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Answer 8

That is definitely a feature which worries me about the B&W Continuum Weight Distribution System #BW78FR. While there is not a specific measurement I can give you as the bars move up and down depending on the load placed on the bars, B&W…

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Answer 9

For your electric jack, there are only three possible explanations for your jack not working with a charged battery. Either power is not getting to your motor, your motor is bad, or your ground connection isn't working properly. To test power,…

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Answer 10

The wires of the Phoenix Electric Trailer Jack #UF38-944040 are 10 gauge and 81 inches long.

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Answer 11

The great thing about the gear box on top of the Trailer Valet JXC part #TV94FR that you referenced is that it does not stick out past the main jack tube forward or back once installed so you would need to have have additional clearance. If you check…

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Answer 12

In order to determine the torque rating for the lug nuts on your trailer you will need to know check out the chart I attached that shows all of the torque specs for all the trailer lugs available based on stud size, wheel material and wheel size.

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