Troubleshooting No Power to Pair Curt Echo on 2021 Ford Explorer

Question

Question:

Hello, I bought the Curt Echo from you a few years ago and it has worked great with our older Ford Escape after we installed your ETBC7L kit to go from 4 way to 7 way and add 12v power. We recently upgraded to a Ford Explorer that came with the factory towing package, which includes a 7 way outlet. When I tried connecting the Curt Echo to the Explorer the app said to check my trailer wiring, and it always applies the trailer brakes at a low level. I checked the pins on the tow vehicle 7 way with a multimeter and found that there was 0v on the pin that should be providing 12v power, even though the vehicle is running and in towing mode. I had the Ford dealership check it out and they said that the 7 way passes their diagnostics, but they couldnt tell me if it should be providing 12v. Is it necessary for me to run a wire to the battery with a circuit breaker to use the Curt Echo on this vehicle?

asked by: Bryan

0

Expert Reply:

Running your own 12V power wire for the 7-Way on your 2021 Ford Explorer would give it the constant 12V power that the Curt Echo # C51180 needs, but I'm pretty sure we can remedy this problem without you having to splice into the wiring on your new vehicle.

It sounds like your Explorer has the same wiring setup as the new Ford pickups (which makes sense) where the vehicle won't sent power back to the 7-Way until it senses a load. Since the Echo needs power to pair to your phone you will need to plug in the Echo and then plug in your trailer wiring prior to pairing the Echo with your phone via Bluetooth.

Attached is a clip from the installation instructions where it talks about the F-150 wiring for you to check out.

expert reply by: Jon G

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Instructions for Installing Curt Ehco Brake Controller to Ford F-150
(click to enlarge)

Answer 1

The service plan for the Galeo Pro part #GA94FR is offered in three time frames currently: Monthly/yearly/3-year service available from Galeo at $1.99/$19.99/$49.99.

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Answer 2

When the battery dies on the Galeo Pro GPS Tracking Device #GA94FR you have to replace the sensor as they do not offer a replacement battery. The battery is hardwired into the unit and not something that can be replaced.

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Answer 3

You actually might be able to get it to show power by turning on the Tow/Haul mode as well as turning the headlights on. I checked the online owner's manual for your 2015 Chevy Tahoe and it looks like on page 9-83 it states that doing both…

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Answer 4

It sure will! The Curt Echo isn't vehicle specific, so it'll work with just about any vehicle. The only vehicle we've found that they do not work well on are motorhomes, as their length and interior partitions interrupt the signal between…

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Answer 5

Since you are not getting the 12V power when your truck is running, you most likely don't have a fuse issue as you stated their isn't a specified fuse or relay in the owners manual. The issue is that your truck is computerized even at the…

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Answer 6

Since your 2021 Ford Explorer has a factory 7-way, you will just need the brake controller to use the brakes on your trailer with electric brakes. Under the dash of your Explorer you should find a factory brake controller port. You can use a brake…

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Answer 7

Thank you for reaching out and for all of the information! If you're unable to find the connector for a brake controller under the dash or behind a panel for your 2021 Ford F-150 with the factory tow package then you probably do have a model that…

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Answer 8

The auxiliary 12-volt wire that runs from the 7-way connection to 7-way trailer plug will supply 12-volt power from the vehicle to the trailer. The 12 -volt power will allow interior or exterior lights to run that are not wired in to the…

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Answer 9

The only pin that should be continuously showing 12V power on the 7-Way connector on your vehicle is the 12V power circuit which is normally the black wire but not always. In 7-way wiring the 12V auxiliary power feed is carried on the contact at the…

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Answer 10

There are a few troubleshooting steps to help you figure out why you have no power. I would start by making sure that there is not any corrosion or debris blocking your connection points. If they are clean or still no power after cleaning, I would…

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Answer 11

So long as your 2021 Ford F-150 Power-Boost hybrid has a 7-Way connector you will be able to use the Curt Echo item #C51180. This is a wireless brake controller that connects directly to your F-150's 7-way. You will be able to manage the settings…

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Answer 12

A 4-Way trailer connector has the basic lighting functions only; running lights, left turn signal and brake lights, right turn signal and brake lights, and ground. A 7-Way has these functions and a 12 volt circuit, a circuit for electric trailer…

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Troubleshooting No Power to Pair Curt Echo on 2021 Ford Explorer

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