bing tracking image
Q & A Icon

Troubleshooting Hopkins Smart Hitch Backup Camera Blue Screen  

Question:

I installed the hopkins smart hitch on my 2009 nissan titan model # 50002 along with the factory brake wiring from amazon . worked great for about 6 months now i get a blue screen on my monitor when i put it reverse,still works when it wants to. any ideas ? thanks

1

Helpful Expert Reply:

The Hopkins Smart Hitch Backup Camera and Hitch Aligner System # HM50002 having a blue screen shows the monitor is getting power but not receiving the signal from the camera. Because it works some of the time, it sounds like a wiring issue and not a camera issue. The connections may simply be a little loose, so I recommend first checking the wiring connections and adding a little dielectric grease # 11755 to keep debris and moisture out of the connections.

If that doesn't solve your issue, then you will need to inspect the wiring using a circuit tester like # PTW2993 to find the short in your wiring. If you need to replace the wiring, you can use Extension Cable for Hopkins Smart Hitch Backup Camera - 25 ft # HM3100504061

expert reply by:
1
Jason S

Products Referenced in This Question




Product Page this Question was Asked From


Q & A Icon

Continue Researching

See More Q&A Expert Answers >>