bing tracking image
Q & A Icon

2015 Jeep Grand Cherokee Trailer Wiring Troubleshooting, 7-Way Not Active  

Question:

For trailer wiring on a 2015 Jeep Grande Cherokee I ordered and installed Curt wiring harness #55384 to enable connection of the factory installed 7 way connector to a 4 pin connector. I installed per the directions and do not have any power to the 4 pin connector. I have check the fuses to insure they were installed. Is there anything else needed to get this connector to work? I had seen some comments that the dealer has to make a programming change to enable trailer wiring connectionis this correct?

0

Expert Reply:

Your 2015 Jeep Grand Cherokee may have the connector needed but it's not active. First, I would use a circuit tester such as # PTW2993 to test the 7-way connector to see if it's active. You may need to contact a Jeep dealer to have them activate the trailer wiring as it sounds like yours isn't. This is a fairly common issue that we have seen.

expert reply by:
0
Jameson C

Products Referenced in This Question



Product Page this Question was Asked From


Q & A Icon

Continue Researching

See More Q&A Expert Answers >>

^

Recently Viewed Products

About Us
photos and videos
1,056,204
Original Photos & Videos

Produced to make sure you know what you are getting and you get exactly what you need.

installations
35,570
Installations Completed

To make sure products work and fit the way they are supposed to.

etrailer call center
2,476,511
Phone Calls & Emails Answered

1,125,924 phone calls and 1,350,587 emails to help find the right solution.

etrailer training
400+
Average Hours of Product Training

We get to know our products firsthand so experts can better help you.

etrailer service
78
Years of Quality Customer Service

Assisting our neighbors and customers, face to face at the counter.

etrailer experts
193,357
Pages of Expert Information

Created to make sure you have all the answers to your questions, from real experts.