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Expert Answers about Jayco


  • Should Spring Bars be Hard to Move and Spacers Loose on Equal-i-zer 14K Weight Distribution System
  • In regards to the Equal-i-zer Weight Distribution System part # EQ37140ET, yes the springs bars should have tension under load. This is a pretty heavy duty system so odds are there is just more tension than you're used to. The angle set bolt should not be loose, it should be tightened until the spacer rivet is firmly against the shank per the instructions. If you are concerned with how the system is setup, just take it back to the dealer that installed it so they can fix any issues.
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  • Troubleshooting A Non-Working Front Jack On A Lippert Ground Control 3.0 System
  • The legs of the Lippert Ground Control 3.0 Electric 5th Wheel RV Leveling System # LC358590 are designed to work even during an error so I'm willing to bet that there's an issue with the wiring running from that leg to the controller. I would first check all of the wiring for any breaks, kinks, or loose connections. You'll also want to check to ensure that you system is receiving a full 12.75 volts otherwise it can act strangely. 99% of the troubleshooting I've done with this system has...
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  • Troubleshooting Trailer Light Issue with 2016 Ram Big Horn 2500
  • Since your trailer works fine when connected to your 2009 Ram, the issue is most likely with the truck, however, I recommend checking your trailer ground connections at the main frame ground normally near the trailer battery and then at your tail lights as they often ground through the mounting hardware. Make sure those connections are bare metal to metal. The reason to check these is the trailer could have a slight ground issue that the power from your 2009 is able to overcome so it...
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  • Caliper not Fitting Correctly on a HydraStar Disc Brake on a 2018 Jayco Pinnacle
  • I called HydraStar on your behalf and they said the most likely problem with the caliper of the HydraStar Disc Brake, part # HSE7K-T1, not lining up correctly is because the piston needs to be reset into the caliper. I also spoke with one of our installation experts, and he believes this may be the problem as well. To reset the caliper, place a brake pad in the piston side and use a c-clamp like part # PTW5100 to seat it to push it in all of the way. If this doesn't solve your problem,...
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  • Troubleshooting Lippert Ground Control System Not Powering On
  • There are a few possible causes for you to completely lose power on your Lippert Ground Control Leveling System # LC358590 but the most common culprit is a blown fuse. There should be a 15 amp fuse that runs to the keypad/controls and a 35 amp fuse inside the control module. Check that these fuses are good and replace them as needed. If this is fine make sure your power source is good by ensuring that you have a fully charged battery and that it's in good condition. Also check for any...
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  • Troubleshooting Right Rear Jack Not Retracting on Lippert Ground Control jacks
  • The RR error code on your Lippert Ground Control # LC358590 is one of the errors listed in the manual, and it states to check harness connections at controller and at jack, check harness for damage and repair or replace as necessary. Normally to clear a code like this you have to extend the jacks 6 inches before retracting. Since you still seem to be having an issue with the jack moving a small amount. I suggest pressing the retract button and the enter button simultaneously holding for...
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  • Troubleshooting A Fan-Tastic Vent Model 7350 That Is Not Working With Remote
  • For your Fan-Tastic Vent Roof Vent w/ 12V Fan and Remote # FV807350, I first recommend verifying that you have new, fresh batteries in your remote. If you've verified that your batteries are indeed new, and in working order, then I recommend to check the 4 amp slow burning fuse and see if it has been blown or not. You can access this fuse by pushing up on the black cap and 1/4 turn once left. The fuses must be out for a minimum of 90 seconds before replacing. If it is blown, you can...
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  • Everchill RV Wine Cooler Won't Reach Below 50 Degrees Fahrenheit
  • It looks like there has been some similar issues before with the Everchill RV Wine Cooler part # 324-000115 not cooling properly and per the manufacturer, you'll first want to make sure the unit is on as level ground as possible. Then, you'll want to unplug the cooler, empty it, and wait twenty four hours until plugging it back in. This allows the refrigerant to settle properly and reach the areas it needs to for proper functionality. If issues still continue after troubleshooting you...
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  • Troubleshooting Coupler Difficulties With A 2015 Jayco Jay Flight 26BHS Travel Trailer
  • The Repair Kit for etrailer and Ram A-Frame Couplers # CA-5100-RK only fits the following couplers # CA5100B, CA-5100-BLB, and # CA-5100-Z, so it would not solve your connection difficulty, unless you had one of these specific couplers. Aside from lubing the hitch ball the only other solution would be to replace your coupler with an easier coupling design like the Demco A-Frame Trailer Coupler w/ Jack Hole - eZ-Latch # DM14793-97 or the weld-on version # DM14791-97. The eZ-Latch coupler...
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  • How to Test a 7 Way Trailer Plug
  • If the 7 Way Trailer Plug was installed upside-down, it definitely could have shorted something out. Using something like the circuit tester # PTW2993, you will first need to check all the ports on your 7 Way vehicle side plug. The 2 o'clock position will be your 12-volt power, the 3 o'clock position will be the right turn signal and right brake signal, the 5 o'clock position will be your brake controller output, the 7 o'clock position will be your ground, the 9 o'clock position will be...
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  • Troubleshooting Furrion S Side Cameras with Clearance Lamp Function
  • When you say powered side lights of the Furrion Vision S Wireless RV Observation Camera System w/ Side Marker Light Cameras # FCE48TASL-05 from clearance circuit, did you attach the trigger wire to that power circuit also or to the turn signal circuit? If you attached the trigger wire to the clearance power circuit as well, then your camera should be on at all times. If your trigger wire is attached to the turn signal circuit even though power comes from the clearance circuit then your...
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  • One Brake is Locking Up On Trailer
  • I do have advice, because there are a couple different possibilities if just one brake locks up. One is that the brake needs to be adjusted as it is different than the other side so check that first. The other is that the wiring leading to the brake is crimped, broken, or otherwise damaged, and if so you'll need to replace the wiring or repair with 10 Gauge Wire # 10-1-1 and Deka Heat Shrink Butt Connector - 12-10 Gauge # DW05745-5. It could also be a damaged or faulty brake magnet, so...
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  • Troubleshooting An EC Error Code On A Fogatti Tankless Water Heater
  • It sounds to me like the controller may be the issue and that you're getting a communication error between the Fogatti RV Tankless Water Heater # LSB64FR and controller. I recommend first checking your wiring and ensuring there is no damage, kinks, and/or bends in the wiring and that there's no loose connections at the water heater or controller. If there isn't then I recommend reaching out to the manufacturer for a replacement controller. Another thing to check is your propane supply....
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  • Troubleshooting A Lippert Ground Control 3.0 System That Isn't Lowering Middle And Rear Jacks
  • To manually reset your Lippert Ground Control part # LC675817 you'll need to hold down the retract and enter buttons at the same time. I would also check the wiring with a digital multimeter # PT89ZR to ensure that you aren't losing power at the other jacks. If you do have 12v power at the jacks then I would check your ground wires for loose or corroded connections as a bad ground is the most common issue when it comes to wiring.
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  • Ejecting Stuck DVD From Jensen RV Stereo
  • For the Jensen RV Stereo, # JWM60A that you linked to, there is a small hole to the right of the eject button. Use a pin or paperclip to push in that hole.
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  • Lippert Ground Control 3.0 Touch Pad Displays "Please Wait And Then Turns Off
  • I spoke to Lippert and they said to check a few things. First, they did say to double check the battery and make sure it is not dropping under 12 volts. The system will always draw from the battery, even when attached to shore power, and the controller needs to stay constant. They mentioned that a common cause of this will be a ground issue. The green wire will be the ground so you will need to make sure this has a solid connection and not stacked with other grounds. The black wire will...
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  • Electric Jack Only Works When Connected to Tow Vehicle
  • The problem you have with the Electric Jack w/ Footplate part # EJ-3520-BBX is likely due to a dead battery. The reason it will only work when connected to the tow vehicle is because the tow vehicle is using the 7-way trailer connector to provide a charge to the trailer battery. The trailer battery is likely dead since the jack only works when hooked up to the tow vehicle which in this case is the battery charger. I recommend checking the trailer battery to ensure it is fully charged.
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  • Troubleshooting Thomas Payne Momentum Recliner Not Closing
  • It sounds like the issue may be in the control box. There is a way to troubleshoot the control box and that is by switching the control boxes from each recliner to the other. If the recliner that does not close now, closes with the opposite control box and vice versa, you will need to replace that control box. You will need the Replacement Control Box for Thomas Payne Momentum Recliners and Sofas - Qty 1 # 195-387596 to correct the problem.
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  • Wire Color Functions For The Furrion Vision S Side Marker Camera Lights
  • The wire colors/functions of the Furrion side marker lights # FCE48TASL are as follows: Red: V+ Camera - This is your 12v power for the camera and would need to be connected to the 12v power wire ran from your junction box to the light. Black: Ground - This goes to the ground wire ran from you junction box to the light or just directly to the frame, depending on your setup. Yellow: Trigger - This is only used if you connect it to the left/right turn signal. Typically it just gets capped...
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  • Running Lights Not Working On a 2011 Honda Pilot With Tehonsha Wiring Harness
  • I would first check the fuses in the rear fuse box that were included in the Tekonsha OEM Replacement Vehicle Wiring Harness # 118253 on your 2011 Honda Pilot. It sounds like the 2021 Jayco travel trailer that you picked up may have just tripped the fuse for the running lights. The Jayco has a lot more running lights than your traditional utility trailer and may have blown the fuse. I do not see there being a ground wire issue if all the lights work but the running lights. A Multimeter...
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