Troubleshooting Loose Gooseneck Ball on 2019 Ram 3500
Question:
2019 ram 3500 with factory gooseneck Curt ball seams to have some slop to it in the receiver, is this normal? Sometimes during braking or acceleration after a stop I hear and feel a “thunk” I have the Curt 60618 OEM Puck sytem
asked by: Michael G
Expert Reply:
There shouldn't be any significant "slop" or play with your Curt Ball # C60618. It sounds like once you lock the ball in place with the integrated lever you are still able to move it quite a bit. However, a little bit of movement is normal.
If you watch the installation video for the Curt ball below starting at the 1 minute mark, you can see how much movement is normal. If it is moving enough for you to hear and feel a "thunk" it sounds like the ball might be damaged and you will need to replace it..
If you find that the ball isn't the problem then you may have a damaged coupler. I'm also not sure how much towing you have done with this trailer. If you just bought it or just started towing with it it is also possible that you have the wrong ball size so I would double check. Using a coupler for a 3" ball with your 2-5/16" ball might explain your problem. If that is the case you would need the # C60634 instead.
Products Referenced in This Question
Curt Pop-In Ball for Chevy/GM, Ford, Nissan, and Ram Underbed Gooseneck Hitch - 3" - 38K
- Trailer Hitch Ball
- Gooseneck Hitch Ball
- Pop-In Ball
- Chrome-Plated Steel
- 3 Inch Diameter Ball
- 38000 lbs GTW
- CURT
more information >
Product Page this Question was Asked From
Curt Ball and Safety Chain Loops Kit for Ram Underbed Gooseneck Hitch - 30K
- Gooseneck Hitch
- Below the Bed
- Manual Ball Removal
- Removable Ball - Stores in Truck
- In Bed Release
- 2-5/16 Hitch Ball
- CURT
more information >
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on Trailer Hitch Ball
Randy
3/18/2024
My 2023 Chevy 2500HD has the Curt from the factory. It's loose and has the "Thunk". I had the BW before and zero play in it. Tempted to have the Curt replaced.