Troubleshooting A Stromberg Carlson Jack That Will Retract But Not Extend

Question

Question:

The trailer jack will go down but it does not come back up. It has power so that is not the issue

asked by: Scott

0

Expert Reply:

I recommend first ensuring that your ground is good as the ground is typically the number one issue when it comes to wiring issues. From there the next thing to check would be the switch, as this part is usually the first to go out.

We don't currently have a replacement switch for the Stromberg Carlson Electric Trailer Jack # SC63VR so if this was the cause (which I'm definitely leaning towards) then you would have to reach out to the manufacturer or completely replace the jack itself.

expert reply by: Kevin C

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Answer 1

If all of your wiring looks good and you have solid connections then the problem is most likely your ground. You will want to make sure that the ground on your Stromberg Carlson #JET-5000 has a solid, metal-to-metal, connection to your trailer frame.…

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Answer 2

The first thing I recommend is checking the ground connection as this jack is grounded through the mounting plate. Sometimes removing some paint and/or using a star washer is a good option to make sure there is metal to metal contact for proper…

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Answer 3

It is likely that the interior gears have stripped when the jack over-extended. If you have the manual crank that should have came with the jack, use it by removing the rubber plug at the top of the jack, insert the crank and fit it to the override…

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Answer 4

It sounds like the switch in the jack is bad and should be replaced. Typically when an electric jack will go one direction but not the other its because the switch is broken. You might try checking all the fuses on the jack also. Since your trailer…

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Answer 5

I wish we carried a replacement leg but we do not at this time. Only option we have is a new jack. For a replacement, I recommend the Stromberg Carlson #SC63VR. It has a lifting capacity of 4,500 lbs which would be more than you'd need but will…

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Answer 6

You are going to have to remove your current A-frame jack and replace it with one that does have a motor as there isn't a way to add motors to jacks that don't currently have them. I think the best value for an A-frame tongue jack is the…

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Answer 7

The difference between the Class II and Class III hitches has to do with their Gross Trailer Weight (GTW), their Tongue Weight (TW), and their Hitch Receiver Size. Class II trailer hitch receivers have a 1-1/4 inch receiver and can be rated up to…

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Answer 8

In order to determine the torque rating for the lug nuts on your trailer you will need to know check out the chart I attached that shows all of the torque specs for all the trailer lugs available based on stud size, wheel material and wheel size.

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Answer 9

You will have to go with a sliding hitch to allow the trailer to make tight turns. For a trailer 8 feet wide the only bed length that's going to allow 90 degree turns without a slider is a stationary hitch. That being said you have two options.…

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Answer 10

A 4-Way trailer connector has the basic lighting functions only; running lights, left turn signal and brake lights, right turn signal and brake lights, and ground. A 7-Way has these functions and a 12 volt circuit, a circuit for electric trailer…

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Answer 11

To add a in-bed 7-way to your 2024 Chevy Silverado 2500 to make towing with a 5th wheel easier, I recommend adding the Curt 5th Wheel/Gooseneck Custom Wiring Harness w/ 7-Pole Connector - 7' Long item #C58FV. This harness puts a 4-way and 7-way…

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Answer 12

The OEM prep package consists of 4 "pucks" in the bed of the truck that will allow you to drop in puck style hitches for easy installation and removal, that gives you a completely clear bed when not in use. The B&W Companion OEM 5th…

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