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Troubleshooting the Replacement Cup Holder for Thomas Payne  

Question:

We just REPLACED the cupholder with a NEW one and the lights below the chair stay on. You said I need a new cup holder but the one I replaced is a new one.

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Expert Reply:

To operate the lights on the Cup Holder for Thomas Payne Momentum Recliners and Sofas # 195-387597 you just use the button found on the outer ring of the cup holder (be sure that it is not locked). If when the lights are off, the system is still lit (other than the small spots on the buttons) you likely have a malfunction and will want to unplug the chair to reset it. If that doesn't solve the issue, then the switch is bad and you will need the Replacement Cup Holder for Thomas Payne Momentum Recliners and Sofas - Qty 1 # 195-387597.

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Scott S

Roy C.

10/1/2021

We just REPLACED the cupholder with a NEW one and the lights below the chair stay on. You said I need a new cup holder but the one I replaced is a new one.

Scott S.

10/1/2021

The other thing to check would be the control box, you can check this by moving the control box to the other side, if the issue is now on the other side then it is the control box. If it is not there, then it is the cup holder. The Replacement Control Box for Thomas Payne # 195-387596 is the replacement control box you would need if that is the issue.

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