Cannot Sync Prodigy RF with a 2018 BMW X5
Question:
Followed the instructions repeatedly but cannot sync up the handheld device 2 my car which is a BMW X5 2018 I plugged in in the TK94FR 7 way box to my car then plugged in to the lighter the handheld device started the car try to take it to double zeros and it does nothing it just says nc I tried holding in the manual button and the Boost button at the same time to get it too PA and let go of the two buttons and it wouldnt go to double zeros per instructions. Please help this is the only device I can use to break my trailer
asked by: Joyce K
Expert Reply:
The issue you are having with the Prodigy RF # TK94FR is not uncommon for German vehicles. There are a few things you can try to get the unit to pair.
First, If you do not see displayed what the instructions say just keep going through the steps. Sometimes, it will not display what it is supposed to but it will still work if you go through the steps to completion.
If that does not work then you can try taping off the pin in the 5 oclock position at the back of the RF (where the trailer plugs into) using electrical tape. Then go through the installation process.
If that doesn't work you may need a 7-Way to 7-Way adapter, # C57003, which will put more load on the system and could allow the RF to pair up properly.
Vehicles with push-button start that require stepping on the brake pedal to start the vehicle can interrupt the paring of the RF (which instructs users to start the vehicle). In this situation you would just need to press the start button WITHOUT pressing the brake pedal. This powers the unit and allows pairing.
And if all of the above will not work then have a domestic vehicle with a functioning 7-Way parked right next to your vehicle and pair the RF using that vehicle. Then just move the handheld unit to the vehicle and tow the trailer with it and it will work.
Products Referenced in This Question
7-Way Trailer Adapter for Towing Trailers with LED Lights
- Custom Fit Vehicle Wiring
- Trailer Hitch Wiring
- Custom Fit
- 7 Round - Blade
- CURT
more information >
Product Page this Question was Asked From
Tekonsha Prodigy RF Wireless Brake Controller - Trailer Mount w Remote - 1 to 3 Axles - Proportional
- Trailer Brake Controller
- Proportional Controller
- Electric
- Automatic Leveling
- Remote Control
- Trailer Mount
- Digital Display
- Tekonsha
more information >
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