bing tracking image

Filter Questions and Answers:

reset filter

Expert Answers about Ram 3500


  • Troubleshooting Truck Bed Slide In Camper Marker Lights
  • The fact that you're getting 'bleed over' from one function to the other indicates a ground problem. Check all the ground connection on the plug that joins the camper and the truck, and the harness on the truck that connects to the tow package wiring. Somewhere you have a loose ground connection. I'll link you to a help article about troubleshooting trailer wiring. The article is about towed trailers, but the same advice outlined in the article would hold true for a truck bed camper like yours.
    view full answer...

  • How to Decrease Movement on 2-1/2" Hitch with 2" Receiver Adapter with Bike Rack
  • Yes! For a great option to increase the snugness of your bike rack with the hitch reducer, I recommend the Roadmaster Quiet Hitch for 2-1/2" Trailer Hitches # RM-062. This accessory will be able to tighten to provide you with the extra tightness you need to eliminate movement with your rack's shank. I went ahead and attached a video that shows you how it attaches.
    view full answer...

  • Troubleshooting Installation of Reese 5th Wheel Adapter for Ram Pucks
  • Reese 5th Wheel Rail Adapter for Ram OEM 5th Wheel Towing Prep Package - 25,000 lbs # RP30154 is designed for adjustment vertically for a snug fit against the bed but moving front to back is not further adjustable and should be minimal. I recommend readjusting the anchors so that you don't have that movement. The hitch itself that will go on this adapter will absorb some of that movement, but if not remedied will cause chucking as the trailer moves front to back when starting and stopping. I've...
    view full answer...

  • Troubleshooting Ignition of Excel RV Tankless Water Heater
  • Please ensure your water is flowing/able to flow. If the water is pressure and flow is insufficient on the Excel RV Tankless Water Heater, # EX93FR for safety, it will not ignite.
    view full answer...

  • Troubleshooting Tandem Axle Trailer Brakes
  • Many brake controllers are rated for 2-8 brake assemblies, which would be 1-4 axles. In any event, I've yet to see the brake controller that shouldn't work fine with a tandem axle trailer using 10 inch brake assemblies, as long as everything is functioning properly. Which brake controller are you using? Is it throwing any error codes? I'll link to some helpful articles about testing and troubleshooting brake controllers, but I can run through some of the more common and easy to find and...
    view full answer...

  • Aftermarket Prodigy Trailer Brake Controller to Replace OEM Unit in 2018 Ram 3500
  • If your Ram's OEM trailer brake controller is adjusted for maximum output power and boost and still delivers only 8.5-volts at the trailer connector then either there is a short in the brake circuit wiring between the controller and the 7-way or the controller itself is damaged internally. If you can access the blue output wire right at the back of the controller and you can apply a volt meter like # PT89ZR while you press the manual control you can determine if it is a short causing...
    view full answer...

  • Troubleshooting No Power to Trailer Connector on 2016 Ram 3500
  • If you are not getting power to the trailer connector on your 2016 Ram 3500 there are a couple of troubleshooting steps you will need to take. The first thing to do is take a look at your owner's manual to locate any trailer fuses or relays and ensure they are all there and in working order because one of these being blown is normally the most likely culprit. Should your fuses be in working order to determine the specific problem you will need to purchase a circuit tester if you do not...
    view full answer...

  • Troubleshooting No Trailer Brakes with OEM Controller on a 2016 Ram 3500 6.7 Cummins
  • If you had work done on the bed of your 2016 Ram 3500 then my guess is that the brake controller wire was cut during the process. I'm not entirely sure how the integrated controller is installed on your pickup but if you have access to the wiring at the back you can try using a circuit tester like part # PTW2979 to see if it is outputting power when you use the manual override. It would also be worth checking to make sure the controller has a wire with constant power and also a wire that...
    view full answer...

  • Troubleshooting B and W Companion Hitch that is Difficult to Slide
  • When a fifth wheel hitch is difficult to slide that normally means that the slider tubes are not sitting perfectly perpendicular to each other due to the hitch not sitting flush in bed of truck. If this is a OEM rail kit style hitch I would recommend adjusting the feet of the hitch to fit better into the pucks of the truck.
    view full answer...

  • Why Would Someone Need Redarc Battery Charger for Trailer Instead of Just Wire from Vehicle Battery
  • The Redarc charger part # 331-BCDC1225D is designed for a charging setup that might be a bit more complex than just running a single charge line back to a trailer battery. This method does work, but if the trailer battery also get a charge from a solar panel or you need to prioritize batteries getting charged, or have 12 volt inputs and/or 24 volt inputs this can handle all of that.
    view full answer...

  • 5th wheel RV Bounces Using a Curt Q20 in a 2012 Ram 3500 and Trailair Rota-Flex 5th Wheel Pin Box
  • The Trailair Rota-Flex 5th Wheel Pin Box, such as the # LC328329 and # LC328330 are not compatible with the Curt Q20 5th Wheel Trailer Hitch, # C16130. Lippert has in the notes for their product "The Trailair Rota-Flex is not compatible with Curt E-Series or Q-Series 5th wheel hitches". I cannot say for positive that this conflict is 100 percent of your issue but it is a good starting point. If you want to consider changing the 5th wheel hitch, I suggest the B&W Patriot 5th Wheel Trailer...
    view full answer...

  • No Power to 12 Volt on 7-Way of 2020 Ram 3500
  • It is very likely the fuse if you are not getting the 12 volt auxiliary power at the 7-way of your 2020 Ram 3500, so you'll want to check your owner's manual to see where that fuse is located or your local Ram dealer can tell you. If it's not the fuse then it is going to be your 7-way connector so you'll want to use Circuit Tester # PTW2979 to check the 12 volt wire going into the 7-way connector at the plug, and behind where the 7-way plugs into the factory wiring. If there is no power...
    view full answer...

  • Troubleshooting Too Much Play With Brophy Clamp On Camper Tie-Downs
  • The Brophy Clamp On Camper Tie-Downs # HSSF will have a very slight amount of play since there is a compressible pad to prevent scratches on the bedrails, but it sounds like you're having much more significant play. I've attached a picture from an install of this part and you can see that the bolt is at its limit on threads. If you're seeing the same with your install then I recommend picking up longer T-Bolts with part # BR2007 to close the gap and tighten it down more to your bedrails.
    view full answer...

  • Does Torklift Camper Tie Down # TLD2142 Fit 2022 Ram 3500 with Factory Air Suspension
  • Yes, the Torklift Camper Tie Downs part # TLD2142 are a confirmed fit for your 2022 Ram 3500 that has factory air suspension.
    view full answer...

  • Curt A16 5th Wheel Hitch Coupling Issue Troubleshooting
  • It sounds to me like the Curt A16 hitch # C16120 may need to be lubricated. You might also have a spring or some other internal component that is about to fail. Lubricate before each individual use and every 1,000 miles thereafter. Black graphite grease is recommended for the jaw, pins and the lower bearing assembly jaw. High-pressure wheel bearing grease is preferred for the skid plate. NOTE: In severe cold temperatures a lighter grease, such as white lithium, may be substituted for the...
    view full answer...

  • Brake Lights Work but Brakes Dont Work Correctly on a Down2Earth Trailer
  • The good news is that the brake lights and the brakes on your trailer are on separate circuits, so you only need to troubleshoot one circuit. Since you only get brakes some of the time it leads me to believe that you have a short on your 2014 Ram 3500 or your Down2Earth trailer somewhere. Start off by checking the connectors on both your truck and trailer for any damage or corrosion. If they both look good, then the issue is with the wiring. For the truck side of things, you can use the...
    view full answer...

  • Will Hopkins Combo Plug Fit 2013 Ram 3500 and Troubleshooting Connector
  • Yes, the 7- and 4-Pole Trailer Connector Socket w/ Mounting Bracket # HM40975 is the correct part to replace the factory 7-Way on your 2013 Ram 3500. As far as troubleshooting wiring goes it is always best to start off by checking the fuses on your vehicle. I looked in the online owner's manual for your pickup and it looks like you need to check fuse locations F28, F29, F30, F53, and F81 in your power distribution panel (in your engine compartment). If those look good then your next step...
    view full answer...

  • Troubleshooting OEM Brake Controller on a 2011 Ram 3500
  • Yes, there are a few things you can look at to troubleshoot what is going on. First off if your brake controller is proportional like the Prodigy P3 # 90195 and you are testing your brakes while sitting still then that is the problem. Proportional brake controllers use inertia sensing to help determine how much power to send back to the brakes. If you are sitting still then the controller senses this and won't send very much power back at all. If this is not the case or you get poor...
    view full answer...

  • Trailer Brakes Lock Up After Using an Electric Over Hydraulic Actuator and 2012 Dodge Ram 3500
  • The first thing I recommend checking is the output setting on the brake controller. If adjusting the power level does nothing to solve the problem, then we can work out way back. Check the vehicle and trailer side connectors for any dirt or corrosion because this can cause a short. Next move on to the trailer and check the wiring for the actuator. The unit must be wired like in the diagram I have included. If there is a short in the breakaway wiring, the pin is pulled out from the switch,...
    view full answer...

  • Electric Over Hydraulic Brakes Not Operating Correctly When Connected to a 2017 Ram 3500
  • If you 2017 Ram 3500 is equipped with in Integrated Trailer Brake Module (ITBM), then you should not have to use a Electric Over Hydraulic Actuator, like # HBA-CAM. The factory ITBM will allow you to connect to your Hydrastar Actuator through the vehicle's brake controller. First, you will need to remove the adapter from the brake system. Then hook the truck and trailer up again like you had before, minus the adapter. Check to see if your Ram is connecting to the actuator. If you are...
    view full answer...