High Pointe Over the Range RV Convection Microwave - 900 Watts - 1.5 Cu Ft - Stainless Steel

Ordered, received damaged. Immediately called customer support, gentleman (James?) was very friendly and helpful! We talked I said it has damages that will not be seen I’ll try it out, after installing I turned lights on good, tried fan next and made a heck of a lot of noise. Called same gentleman and he said please box up and I will send you a return label, and will ship you a new one double boxed as soon as stock comes in. I shipped old one off and in less than a week without me calling to remind them a new double boxed replacement showed up at my house last night and I installed this morning.
Very very happy with customer service the knowledge and friendliness is far better than I had hoped for1687352

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Got invoice stating that my package would arrive January 11, I get an email the next day stating that I would be getting the package on the 12th, with no updates my package arrived on the 16th. This microwave was not double box like my previous purchase I believe there is some damage to this because it was not double boxed not a happy customer1711925

Jenny N.

1/17/2024

Of course if it is damaged we can take of that for you. Customer Service will be in touch.

We bought this unit and on delivery the unit was not functioning on the convection oven settings. We tried to contact a warranty service repair representative for this unit with no success. We even contacted etrailer with no success in there recommendations. I ended up that etrailer exchanged the unit for a new one again but this cost we shipping of $[XX] and the cost of removal and remounting again. I would recommend that anyone try to buy locally where you can get service on these units as etrailer has no way to help with repairs or service.1706722

First I was shocked after ordering this oven at 3:30 in the afternoon that it was on my doorstep by 10:45 AM the next day with standard shipping. I live in Utah! As usual the customer service at eTrailer is outstanding. This replacement oven is the same brand as the one I am replacing which I honestly did reluctantly because of the issues with door switches and blown fuses the old model was known for. My initial motivation was the fact that the replacement model had the exact same footprint making the install easier. First impressions with the new model is that High Pointe seems to have improved on prior weaknesses. The door is not as difficult to open and close, the LED lights are a big improvement and the unit operates much more quietly. There are also several new features like sensor reheat which are welcome. I just hope that this one lasts longer than our last one.1681182

This product was delivered quickly. It did have a small cosmetic dent. I didn't send it back. It fit perfectly in the place the old one came out. Easy to install.1779871

Microwave fit perfectly. We really appreciated the video review of the microwave. Arrived as promised. Will definitely use etrailer.com again!1694180

Have had for only a few days and so far so good. Came with 3 dents. Only one shows. Hopefully the damage/mistreatment during shipping has not affected the preformance but we have not tried all the settings yet.1700468

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I ordered this Microwave Convection Oven and the first one came in damaged in shipment. Alex and the crew at Etrailer got busy and arraigned to have the old one picked up and returned. I didn’t have to do a thing. Then Alex arraigned to have a new one immediately shipped to me asap, in a double layer box and it arrived promptly and undamaged. Thank you Alex and the crew at Etrailer.1641822

Nice unit fit in our fifth wheel like a glove.There was no dents or scratches not even on the box. The price was a bit high but well worth the peace of mind knowing it would be right Amazon had them cheaper
But they were not the same brand.1660746

well pleased with the unit, fit like a glove in the old space.1777990

Delivery was good. Product installed nicely. Hope it performs as expected. Had a little sticker shock, but overall you are a ‘go-to’ source for our RV needs.1636235

As a mobile RV repair service, we appreciate etrailer having great prices, easy ordering, excellent customer service, and accurate delivery times. They help make our job easier.1602747

Fit in the space for the old unit, Actually it is the same unit. Works great.1696774

Perfect fit to replace original 1.5 cu.ft. High Point unit that quit working.1667048

Everything worked out fine, and it looks real nice1631768

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The oven works very well. The box was damaged during delivery (See pictures) but no damage or scratches on the oven.
Installation was challenging since I replace the original Sharp carousel in the slide out (No cabinet above). I built an adapter frame for the rear mounting bracket and secure the front with the 3 top screws, no modification or drilling of the oven enclosure. My RV is a Tiffin Allegro 30DA1698563

Bought this to replace my Furrion of similar configuration. I couldn't be happier. It slipped in to the original wall bracket and the mounting holes were in almost identical. There was only a small modification required to get the top mounting screws to fit. I'm very happy with my purchase.1630827

It was just what I ordered and it was delivered on time. Pleased all the wat around.1650345

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