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Troubleshooting Aries ActionTrac Motorized Running Board Not Working On Passenger Side  

Question:

Passenger side running board stop coming down when you open the door. Everything is plugged in and magnetic is in line.

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Expert Reply:

As you only have the passenger side not working it sounds like their is either damage to the wiring or the step motor. First you will want to use a Test Light # PTW2993 to check for power on the harness of the Aries ActionTrac Motorized Running Boards # AA3047902. If you do not have power at the motor then you will need to follow along the harness to the control board checking for where it loses power. If there is still no power at the control board check the connector to ensure it is not damaged. With still no power you will need to check the signal to make sure you are getting signal from the door sensors.

If you do have power at the motor you will need to verify the ground connection is not damaged. You can also test the motor by connecting to it directly to run the steps in and out verifying if the motor has gone out. These steps do have a limited lifetime warranty so be sure to contact Aries to verify if the issue will be covered under warranty.

expert reply by:
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Bud M

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