Troubleshooting An EC Error Code On A Fogatti Tankless Water Heater

Question

Question:

It worked for the 1st week and then an error code Ec appears. The gas in at mid level, the water pressure is normal. The owners manual does not have Ec thus I went through the standard trouble shooting on the unit but was no successful. Any suggestions would be helpful.

asked by: James W

1

Helpful Expert Reply:

The EC error code mean that the Fogatti Tankless Water Heater # LSB64FR tried to start the pilot light and was unable to due to low gas pressure. You'll want to have a licensed technician check to ensure you have 11"WC at the unit. If you aren't getting 11"WC at the unit you could have an issue with your propane tanks or regulator. If this does not solve your issue please reply back and we can keep troubleshooting.

expert reply by: Kevin C

1

Jt

5/2/2024

I had it checked and it has the appropriate pressure coming to it. Still get the code though. Any ideas?

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Kevin C.

5/3/2024

@Jt You most likely have an issue with the ignitor, but at this point you'll need to involve Fogatti because they don't offer replacement parts for us to distribute.

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Jayme

5/1/2024

My pressure was good but still has the Ec code. What now?

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Kevin C.

5/1/2024

@Jayme If the gas pressure is fine but you're still getting an EC error code then the ignitor could be faulty. For a replacement you'll have to reach out to Fogatti directly.

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I E.

2/29/2024

My new heater is suffering from an e1 error. I have a full tank with a regulator… what’s the best way to ensure proper propane pressure? Thank you.

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Kevin C.

3/5/2024

@IE Fogatti placed little plastic caps inside of the water and gas inlets (red/blue) that are small enough that you could still thread on your supply lines. I recommend shutting off the gas bottle and turning on the stove to clear the lines and then remove supply hose to check if that cap is still in there. I've seen this happen quite a bit so it's usually my first step. From there you'd need to check the gas pressure after the regulator with a manometer to see if it needs to be cleaned or adjusted. This I typically pass off to a certified tech because it can be dangerous working with gas and the tools needed are pricey for a one time use. A local gas or HVAC company can easily check this and adjust the regulator as needed. It's also important to check that the propane tank valve is open and that you don't have a shut-off valve anywhere in line to the water heater that could've potentially be turned off and is prevent gas flow to the unit. A lot of people will put in quarter-turn valves for both gas and water lines right by a point of use so that it can be shut off and still allow the rest of the appliances connected to the system to function.

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Answer 1

If your Furrion RV Tankless Water Heater - Gas - Automatic Pilot #FR93FR won't hold temperature that could indicate a couple of issues. The orange flame would indicate that there could be a propane issue somewhere in your system. To narrow…

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Answer 2

The EC code on your Fogatti RV Tankless Water Heater - Gas - Automatic Pilot - 41,800 Btu - Black #LSB44FR means the pilot light tried to ignite but could not due to low gas pressure. If the control panel is displaying error codes then it is…

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Answer 3

To reset your Fogatti RV Tankless Water Heater - Gas - Automatic Pilot - 41,800 Btu - White #LSB64FR you'll simply need to cut the power running to the unit. You can remove the positive power wire at your battery, at the unit, or simply…

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Answer 4

For your Optronics light part as2t216 we have found that the correct replacement lens is the part #AST60B. Normally the SAE number isn't a reliable way to find lens replacements as it's not a part number but we do know that this SAE…

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Answer 5

If your Furrion RV Tankless Water Heater - Gas - Automatic Pilot - 60,000 BTU Item #FR93FR is coming on and then kicking off you could have an electrical, gas, or water pressure issue. The unit needs to have 12v DC running to it so you'll…

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Answer 6

Since your Everchill RV Refrigerator w/ Freezer #324-000119 is freezing but not cooling the fridge you should first check to ensure that you're receiving 12v at the outlet. If your fridge isn't receiving the correct amount of power it can…

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Answer 7

Unfortunately we do not have a parts breakdown for your Everchill refrigerator #324-000119. I did some research for you and it does sound like you have a thermistor that is defective. That is normally the issue when the freezer is cold but the…

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Answer 8

Part 18 of the Fogatti RV Tankless Water Heater #LSB64FR is the water flow sensor.

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Answer 9

Yes, if your Fogatti RV Tankless Water Heater #LSB64FR isn't receiving enough LP pressure the ignition function would fail and throw up an E1 error.

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Answer 10

The E8 error on a Fogatti RV Tankless Water Heater #LSB44FR indicates a wind pressure switch failure. This sensor is there to check that the unit is properly venting out of the exhaust pipe. Most likely the sensor itself is bad but there are a couple…

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Answer 11

RV water heaters are exposed to the outside since the only thing blocking the outside climate is just a thin metal access door with zero insulation. The Fogatti Tankless Water Heater #LSB64FR and all other brands aren't designed for use below…

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Answer 12

The first thing I would check on your Fogatti RV Tankless Water Heater #LSB44FR is that the internal gas cap was removed from the gas line input. You'll be able to attach the line with the cap still on so it's something that many others have…

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Troubleshooting An EC Error Code On A Fogatti Tankless Water Heater

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