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Expert Answers about E-Track


  • Troubleshooting Broken Latch on 2000 Model Exiss 4 Horse Trailer
  • Unfortunately we do not have a divider latch like what you have. I do have an idea of what you could do based on the design of your trailer. But it would be for function more that a factory look. You may want to consider using the 4-Slot Horizontal E-Track - Zinc Plated Steel - Qty 1 # ET4S or # EM19145 and then you could use any accessory that best fits your door. Without knowing the thickness of your door, it looks like the E-Track Wood Beam Socket for Standard 2" Lumber # 59149...
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  • Troubleshooting a Brake Controller that Activates When Parking Lights are On
  • The E1 Error code on the Hopkins Impulse Brake Controller # HM47294, indicates that there is no trailer connection. There is something funny going on with your brake controller wiring. It sounds like the running light circuit is shorting out to the brake output circuit or stoplight circuit. What you can do is use a circuit tester like part # 3808 to test all 4 wires of the controller with the parking lights off and on. If the brake output circuit sees 12 volts when the lights are on then...
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  • Troubleshooting Etrack that Bends After Use When Used for Winching
  • The heavy duty Etrack like the # E19148 that has a 6,000 lb capacity is the highest rated Etrack we offer. If you are bending the slots it's because you are overloading them. If there is anyway to spread the load you are winching to more slots of the Etrack that would be your best option.
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  • Aluminum Motorcycle Carrier Recommendation for Transporting Moped
  • Your moped that has a wheelbase of 50.3 inches would work well on the etrailer motorcycle carrier part # e98873. The larger gaps between the rungs of the track are only on the ends of the carrier track which is 79 inches long. Since your wheelbase is 50 inches long the wheels wouldn't be out on the wider rung portion of the carrier. Only issue you may encounter is the moped bottoming out going up the ram of the carrier. The ramp is inches long. You would need to measure out 19-9/16" inches...
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  • Reason for Bounce and Sway on Trailer With Blue Ox TrackPro WDH
  • I'm not sure which Blue Ox TrackPro weight distribution hitch they gave you but based on the bouncing there is a good chance the system is rated too high for your tongue weight. It could also be that it isn't rated high enough so it is completely ineffective. Tongue weight is typically 10-15% of your loaded trailer weight and with a dry weight of 8,500 lbs you're already looking at 850-1,275 lbs of tongue weight. Based on that you're already pushing the limits of the highest rated TrackPro...
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  • Troubleshooting Trailer Sway When Using Curt TruTrack Weight Distribution System
  • Installing Timbren springs shouldn't cause your trailer to sway. If your truck and trailer are already level then I would guess the sway is caused by the trailer being overloaded or not properly loaded. Or your weight distribution isn't rated high enough. I researched your trailer and the maximum loaded weight is just under 9,000 pounds and your maximum tongue weight is a little less than 1,100 pounds. You will want the majority of a trailer's weight to be in the front of the trailer....
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  • Is It Normal For The Lid On My MaxxFan Deluxe Roof Vent To Have Some Play In High Wind?
  • I took a look at your MaxxFan Deluxe Roof Vent w/ 12V Fan and Thermostat # MA00-05100K, and yes some play in your vent lid is completely normal. Since you are in an area with relatively high winds like you mention, some play in your lid is expected. Alternatively, if you do find that your lift arms aren't functioning any longer as before, i.e., the lid reaches a certain height and bumps down to a partially opened state, you will need to replace the lift arms with the: -Replacement Lift...
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  • Mysterious Flashing h5 Error Code on P2 Trailer Brake Controller On a 2003 Ford E-250
  • I can honestly say I have not heard of an h5 error message on the P2, # 90885. If the controller is upside down it could be SH which would indicate a short. If the trailer is connected and it shows this then that indicates a short on the trailer. You will need to make sure the trailer and vehicle side connectors are clean a free of corrosion on the pins and in the back where the wires attach. Then you will need to make sure the wiring to the magnets is intact with no exposed strands touching...
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  • How To Combat A Trailer That Sways At Almost Any Speed
  • It could be a number of reasons why your trailer is swaying so much, however if you do not already have a WDS with sway control, I highly recommend investing into one. You'll also want to ensure your trailer's load is distributed evenly. A lot of times issues can stem from an improperly loaded trailer. You'll want to ensure that your trailer's tongue weight is approximately 10-15% of the trailer's overall GVWR. That being said, to determine which weight distribution system you should...
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  • Troubleshooting Curt TruTrack Not Leveling Truck After Installation and Maximum Adjustment
  • It sounds like your system may be overloaded. The first thing I would recommend is finding your actual tongue weight. Your Curt # C79JR (17600) has a tongue weight range of 800-1,000 lbs. If your tongue weight is around 1,000 lbs you're already at the maximum, or possibly more which would make the system ineffective. I recommend using the # e99044. Another possibility is your shank rise/drop is not enough. I'm not sure which one you have, but the difference between the height of the top...
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  • Adjusting Braking Power After Installation of Electric Trailer Brake Controller
  • Your trailer wheels should not actually lock up. This is a common misunderstanding because locking the tires actually reduces traction and can cause more issues with your trailer tracking behind your vehicle. You do want your brakes to slow you as quickly as possible but you don't want them to lock up. With the Prodigy P2 # 90885, the adjustment knob set to the max level is going to deliver the most power, but you want to also make sure you have the boost settings set to the max for...
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  • Troubleshooting Axle Out Of Alignment On a 2016 Grand Design Imagine 2600RB Travel Trailer
  • A Bushing # TRBU11566 would not cause the trailer axle spread to be off by 1/2". The first step I recommend taking is to verify you have all the correct leaf springs on your 2016 Grand Design Imagine 2600RB. As leaf springs can become longer from eyelet to eyelet as they flatten be sure to measure all your springs from common points along the curve to ensure one was not replaced at some point and is what is causing your issue. The only alignment kit we have for your tandem axle is the...
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  • NC Error on Prodigy Brake Controller After Using Battery Charger on 2001 Dodge Ram
  • The NC means not connected. That means your Prodigy brake controller is not sensing when a trailer is connected. It is hard to say if the battery charger you used caused this problem but if the brake controller was hardwired to the battery then it could have overloaded the controller causing an internal problem and the controller will have to be replaced. There are some tests you can do though before replacing it. In the truck cab you will need to sever the blue wire several inches from...
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