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Expert Answers about Ford F-250 Super Duty


  • Pop & Lock Custom Tailgate Lock Will Not Unlock with Door Lock
  • I spoke to my contact at Pop & Lock about the Pop & Lock Custom Tailgate Lock part # PAL8250 and they informed me that your issue sounds like there is a problem with the wiring rather than a problem with the actual device. In order to confirm this you can indeed check for voltage. That said, you will need to first disconnect the actuator from the handle and then test the lock and unlock wires feeding the actuator. The corresponding wires should then show power when you lock and unlock the...
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  • What Should Voltage be on Brake Magnets
  • Your brake magnets should have 12 volts - or very close to it - when the gain on the brake controller is turned all the way up. If you are getting only 10 volts then it is possible there is corrosion in your trailer connectors that may be hampering it. Also make sure your ground connections at your brake magnets are secure and free from any type of corrosion. I have added a link to a help article on testing trailer brake magnets for you which I recommend taking a look at.
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  • Curt X5 Rail Adapter for B&W Turnoverball Not Lining Up with Pin on Ford F-250
  • It looks like you have the Curt X5 5th Wheel Base Rail Adapter # 16310 for B&W Turnoverball Gooseneck Trailer Hiches. A lot of times when the pin isn't quite lining up with the adapter's mounting post it's because of a slight elevation caused by a bed liner or mat. If you have a bed liner/mat you will need to trim around the base of the adapter so that it sits flush with the bed. This should drop the post enough to line up with the pin. If you don't have a liner and it's just a tiny bit...
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  • Troubleshooting Electric Landing Gear that Clicks When Used or Is Difficult to Manually Raise/Lower
  • Most likely it's a gear box since the landing gear is difficult to raise manually too. If you have a Lippert, Venture, or Stromberg brand landing gear the aluminum gear box part # LG-179015 that you referenced would be what you'd need.
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  • Constant Voltage on Brake Output Pin of 1999 Ford F-250 with Tekonsha POD Controller
  • I'm not totally sure why this is happening in all honestly, if you unplug the Tekonsha POD Trailer Brake Controller part # 39523 does the power go away? If so, check the blue wire for voltage coming from the brake controller, if you get power here without the pedal pressed or the override then you know the controller is bad. If you don't, odds are there is a short on the blue wire somewhere between the brake controller and trailer connector which means you'd have to start tracing and checking...
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  • Backup Sensors/Camera Turn Off After Plugging B&W Custom Headache Rack Into 2018 Ford F-250
  • If that connector you are plugging into is related to the tow package wiring, then that is what is causing the problem on your 2018 Ford F-250. Basically, the truck thinks that a trailer is connected so it turns off the backup sensors (though I am not sure why it would shut off the camera) so that they do not alert you because they think the trailer is an obstacle. You can bypass this by hardwiring the B&W Custom Headache Rack # BWPUCP7500WA directly to the truck's taillight wiring. On...
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  • Troubleshooting Lack of 12V Power at 7-Way Trailer Connector on 2019 Ford F-150
  • Since you are not getting the 12V power when your truck is running, you most likely don't have a fuse issue as you stated their isn't a specified fuse or relay in the owners manual. The issue is that your truck is computerized even at the 7-way. It can sense when a trailer is connected based on the voltage draw so it won't sent a signal for 12V when using some testers, especially LED testers because there isn't enough of a power draw. The system requires a power draw on the 7-way and...
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  • Installation of Bolt for TorkLift Camper Tie Down TL2022 Where Star Washer Won't Grip
  • I was able to reach out to my tech contact over at TorkLift to get some guidance on the installation of the TorkLift Front Tie-Down # TLF2022 for you. He mentioned that you'll want to apply pressure to the tie-down (pull it down a little bit) or to the bolt threads so that the star washer stops the bolt from spinning- you can use some channel locks and a rag to save the thread or use a screwdriver against the threads so that it doesn't spin. He also mentioned that if you have an impact...
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  • Troubleshooting Truck Bed Camera That Splits The Screen With Truck Bed Camera And Tail Gate Camera
  • I talked to the vendor about this situation and was told it is a common thing with the F-250. They stated that the screen can get flipped like that when you put your truck into reverse and then switch to the cargo camera and by doing so it causes the already-engaged factory reverse camera to partially disengage while the cargo/bed camera activates. The solution is that if you choose to engage the cargo camera during this time, you will want to flip the toggle switch to the cargo/bed camera...
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  • Sidewinder Recommendation for Pin Box with Number 019 by Lippert
  • Thanks for the picture. Based on the number starting with 019 we know it's the very common Lippert 1621 pin box. Because of that we know that the Sidewinder part # RP34FR that you referenced is a fit as that is the pin box it is designed for.
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  • Troubleshooting Amber Light on Optronics Dual-Face LED Light # STL53ARPB
  • The Optronics Dual-Face LED Stop/Turn/Tail/Parking Light # STL53ARPB referenced in your question does indeed feature 3 wires - white for ground, red for stop/turn, and black for tail/running lights. It sounds like you have hooked everything up correctly. The issue with your particular lights actually appears to be on the right side where the amber light is not turning on at all with the running lights activated. The amber light on this unit serves as both the rear turn signal and parking/running...
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  • Troubleshooting No 12V Power at 7-Way Connector on 2015 Ford F-250
  • If all the other functions for the 7-Way on your 2015 Ford F-250 are working correctly, but you aren't receiving any power at the 12V pin, then I recommend checking for any missing or damaged fuses on the truck. I took a look at the online owner's manual for your F-250 and found that there should be a 25 amp cartridge fuse located in the #90 position inside the engine compartment power distribution box. This particular fuse is for trailer battery charge/12V power. Make sure this fuse is...
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  • Maintenance Schedule for Lippert Turning Point Pin Box
  • I checked the Lippert Turning Point manual and below attached the maintenance recommendations. No mention of needing to lube the hitch plate is listed so you really don't need to lube that area. If you insisted on doing so a graphite lube like you mentioned would be ideal since it's a dry lubricant that won't attract dirt. Maintenance 1. Check all fasteners every 500 miles to ensure connections have not loosened. 2. Periodically check the torque values of all bolts, including 200 ft-lbs...
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  • Weak Trailer Brakes on 5th Wheel Trailer Using Factory Integrated Brake Control on 2015 Ford F-250
  • The trailer brakes are probably equally as weak with the brake pedal pressed on your 2015 Ford F-250 it just doesn't feel that way because the truck itself is also braking. Nine times out of ten the issue can be resolved by adjusting the brakes on the trailer. When adjusting trailer brakes you will want to hear a slight but constant drag of the pads on the drums when the wheels are turned. To see how this is done check out the video I attached. Fast forward to the 4:30 mark. To adjust the...
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  • Troubleshooting Taillight Feedback When Using 2 to 3 Taillight Convertor
  • The Taillight 2 to 3 Converters like # C56196 do require diodes to be used to prevent feedback. You will be able to solve your feedback issue with a Taillight Diode Kit # 48955
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  • Troubleshooting A Furrion Tankless Water Heater That Does Not Hold Temperature
  • If your Furrion RV Tankless Water Heater - Gas - Automatic Pilot # FR93FR won't hold temperature that could indicate a couple of issues. The orange flame would indicate that there could be a propane issue somewhere in your system. To narrow down if the issue is with the appliance or your propane setup I recommend starting by hooking up your water heater to an external propane line and an independent propane bottle. You'll want to also ensure that you have an appropriate regulator integrated...
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  • Solution for Window that Wants to Roll Down After Installing Weathertech Window Visors
  • I spoke to my contact at WeatherTech and when I described what you are experiencing he said that it sounds like you need to reset the child safety feature so that the window won't roll down. I attached a picture that will walk you through how to reset the child safety feature.
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  • How Can I Stop Receiving Light Out Message when Using LED Light Strip on My 2021 Ford F-250?
  • When installing a tailgate light strip like the Putco Red Blade LED Tailgate Light Bar - Stop, Tail, Turn, Backup - 60" Long # P92010-60 on your 2021 Ford F-250, it sounds like you are getting an error message because the F-250 thinks there is a trailer plugged in when there isn't. The best bet is to use the 7-Way to 5-Way/4-Way Trailer Adapter for Vehicles with Lamp-Out Sensors Towing Trailers with LEDs # C35FR. Since this adapter has resisters built-in, it will eliminate the tendency...
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  • Are There Adjustments You Can Make To A B&W Companion Slider For A Smoother Transition
  • There isn't anything you can really adjust for smoother sliding operation of your B&W Companion 5th Wheel Trailer Hitch w/ Slider # BWRVK3400-5W, but you can wipe down the slider tubes with a damp rag and then spray on some dry silicone # RM-747 to lubricate the tubes without attracting dirt and debris, which is probably what is causing the bind that you're currently dealing with.
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  • Recommended Replacement Motor for a Lippert Power Gear Landing Gear
  • If there is power going to the motor and the motor isn't functioning then the problem is with the motor itself. You'll just need to replace it with the Lippert Venture 5th Wheel RV Landing Gear Motor # LC142178. This is going to work as a replacement for Lippert Power Gear landing gears which is most commonly found in modern 5th wheels. If you don't have a Power Gear on your trailer, let me know what you have and I'll see what I can find for you.
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