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Troubleshooting New Thule Key that Won't Turn in Lock Core  

Question:

It has the number on the lock but the key I received wont work any suggestions

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Expert Reply:

With new Thule keys sometimes you have to run the key in and out a few times and wiggle it around a bit to get them to turn correctly. The problem is there is sometimes a tiny bit of extra metal on the keys that needs to be worn off by wiggling the key around.

I spoke to my contact at Thule to confirm this and she informed me that this is a fairly common problem, but that you will be able to fix it.

expert reply by:
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Jameson C

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