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Troubleshooting Thule EasyFold XT Bike Rack Bike Holders Not Locking With Key  

Question:

The bike holders dont seem to lock. I turn the key to the lock position but the they still loosen or tighten when the knob is turned. What am I doing wrong. Thanks

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Expert Reply:

I reached out to Thule for additional help with your EasyFold XT Bike Rack # TH903202. They recommended using the Universal Change Key # 853-1251 to remove the lock cylinder and ensure there is no damage in the handle and that it is properly aligned in the slot with no debris that would cause a malfunction.

If you find they are damaged or you can still not get them to work, we do have the Short Arm # 7525491002 and Long Arm # 1500052414 assemblies available.

expert reply by:
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Bud M
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