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Troubleshooting An E1 Error Code On A Furrion Tankless Water Heater  

Question:

Our brand new Furion tankless water heater won’t ignite. We are fairly certain that it isn’t getting enough propane. Tanks are full, stove burns blue flames. An E 1 error code shows. Called your customer service but have yet to receive a call back also emailed Furion almost 2 weeks ago. Thoughts?

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Expert Reply:

An E1 code on your Furrion RV Tankless Water Heater - Gas - Automatic Pilot - 60,000 BTU Item # FR93FR means that it tried to ignite twice but didn't have the correct amount of gas pressure. First check to make sure your gas valves are fully open and if they are you'll need to do it have a licensed technician check the pressure on the line and possibly replace your regulator to ensure you're getting 11" WC.

If you have a horizontal regulator you can use the MB Sturgis Horizontal 2-Stage Propane Regulator - 11" Water Column Outlet Item # 108221 or if you have a vertical regulator you can use the MB Sturgis Vertical 2-Stage Propane Regulator - 11" Water Column Outlet Item # 108220.

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Kevin C

Benji

4/1/2024

Turn your stove on low and it'll kick on. Quick trick and it works especially since my family uses a instapot to cook and propane to shower.

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