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Expert Answers about Mercedes-Benz


  • Troubleshooting MaxxFan Deluxe Roof Vent Fan Mounted Panel Not Functioning But Remote Does
  • Since your MaxxFan Deluxe Roof Vent, part # MA00-07500K or # MA00-07000K, works with the remote it sounds like your circuit board is working just fine and you just need to replace the keypad with part # MA10-21304K.
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  • Trailer Running Lights Slowly Pulse On and Off and Rear Tail Lights Not Working w/Mercedes Sprinter
  • The tail lights on the back of a trailer run off of the running light circuit so the fact that the other lights on that circuit are working and most of the problems are just at the rear tail lights that makes me think there is a ground problem. Ground problems normally show up when there is more draw on a system such as when you have the running lights on and then use another function like a turn signal or brake light but can show up any time. Make sure that the vehicle side and trailer...
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  • Troubleshooting the Kwikee Revolution Series RV steps on a 2014 Itasca
  • From what you describe I suggest you examine the motor and gears as it appears they are worn. The Replacement Motor for Kwikee Revolution Series Electric RV Steps, # LC380073 is the correct part number. Or, for a complete replacement of Kwikee Revolution Series RV steps, I recommend the Kwikee RV Electric Steps - Revolution Series, # LC3725791.
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  • Trailer Lights Not Working Using 4- to 7-Way Adapter on a 2012 Mercedes GL450
  • If the trailer has LED lights then the issue isn't the adapter or the trailer. It is the vehicle. The 2012 Mercedes GL450 and other German vehicles do not work well with trailers that have LED lights. This is because LED lights do not draw enough power for the tow package on the vehicle to recognize them. Usually this is accompanied by a bulb out sensor light in the vehicle. The fix is to use a special adapter such as # C35FR. Or, if this is the adapter you are using then adding load resistors...
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  • Troubleshooting MaxxAir 4751KS Vent Lid Not Opening And Fan Running All The Time.
  • Based on the issue you are having, Yes. A bad circuit board can cause all kinds of weird issues like your fan running all the time and the vent lid not opening. Since you have the MaxxAir 4751KS you will need the replacement circuit board # MA10A04751KS. I included a video of the # MA10A04751KS for you to take a look at.
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  • Flashing Trailer Lights with a 2008 Mercedes GL450 with Factory Tow Package
  • It sounds as if you have the trailer ruled out as the problem. I would recommend you check the ground connection on the trailer, to make sure it is connected securely to clean metal, so you eliminate that as a potential problem. I would then look at the connector on the vehicle. Try using a tester, part # C73NR to check if all circuits are functioning. If you find a problem at the connector, since the tow package is factory, not aftermarket, I would recommend you check with your Mercedes dealer.
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  • Trailer with Incandescent Lights Hyper Flash when Connected to 2012 Mercedes GL450
  • That is unusual behavior for incandescent lights. It might be a result of a burned out bulb, either on the trailer or the vehicle, because that is the only time I have heard of hyper flashing with incandescent lights. Usually on German vehicles such as your 2012 Mercedes GL450 there can be issues if the trailer has LED lights because the LED lights do not draw enough power and it confuses the vehicle. The fix is to add more load by using a special adapter, which it sounds like you are...
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  • Trailer Running Lights Do Not Work When Connected to 2014 Mercedes ML 350 BlueTec
  • It sounds like there is either a ground problem on the trailer or adapter # 20142 is not offering enough resistance to power the lights properly. Ground problems normally show up when there is more draw on a system such as when you have the running lights on and then use another function like a turn signal or brake light. Make sure that the vehicle side and trailer side connectors are clean and free of corrosion inside and out. The main connector grounds should be attached to clean and...
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  • Trailer LED Lights Not Working when Connected to a 2012 Mercedes ML350
  • This is a common problem with Mercedes vehicles and trailers that have LED lights. Basically the LED lights do not draw enough power for the vehicle to recognize they are there and sometimes they sense it as a burned out bulb so you might see an error message displayed in the vehicle. One option is to use a special adapter, # C35FR for a 7- to 4-Way or # C57003 for a 7- to 7-Way. These adapters have load resistors to simulate incandescent bulbs so the LED lights will work. If the Mercedes...
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  • Mercedes GL-Class Does Not Work with a Trailer with LED Taillights
  • Mercedes vehicles do have problems with LED trailer lights. Fortunately there are special adapters that create more current draw that will allow the affected vehicles to tow a trailer with LED lights and not have that bulb out sensor issue. Since you have a 7-Way wiring harness on the Mercedes you can use the 7-Way to 7-Way adapter, # 20142 or the 7-Way to 4- and 5-Way adapter # C35FR. With the adapter you will be able to tow your trailer with your 2011 Mercedes without a problem. The...
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  • Pairing Problems with a Tekonsha RF Prodigy Brake Controller and a 2008 Mercedes GL450
  • I attached installation instructions that I checked out and it looks like you need to do the following steps: 1. Connect trailer to tow vehicle 2. Plug the Power Module 7-Way cable into the tow vehicle 3. The trailer 7-way must be disconnected from the power module 4. Start the vehicle engine, or sometimes you will only have to have the key on (try both since you are having problems) 5. Plug the remote hand held unit into an auxiliary power source within reach of you 6. Turn the power...
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  • Curt C51180 Echo Not Showing LED on 2020 Merceds Benz GLS 450 with 7 way Factory Connector
  • If you're not getting a light on the LED whatsoever, it indicates that the unit isn't getting power through the trailer connector. Use a circuit tester like # PTW2993 on the pin in the 1:00 position in your 7-way trailer connector. If the connector isn't getting power on that pin, there's likely a fuse missing in the power distribution box in the engine compartment. You're looking for the 'Trailer 12V' or 'Trailer Charge' circuit. A fuse panel diagram wasn't shown in the online owner's...
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  • Troubleshooting Trailer Lights Not Working with Headlights on 2010 Mercedes-Benz M-Class Bluetech
  • So the problem that you're experiencing has to do with either a bad ground OR your trailer lights are overloading your vehicle circuits. The first thing to do is to check all of your grounds on your trailer and your vehicle side that are related to the lights. Make sure that they are securely connected to a clean, bare-metal surface. Rust, corrosion, or even some paint can cause a bad ground connection. If all of those look good then we'll need to move on to your circuits being overloaded.I'm...
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  • Rental Trailer Lights Not Working with 2011 Mercedes ML350 and Prodigy RF Brake Controller
  • The Prodigy RF brake controller # TK94FR is a sensitive unit. You will need to make sure you follow the hooking up procedures to the letter or it may not work properly. If you still have problems make sure that none of the tow package fuses on your 2011 Mercedes ML350 are blown. It is also possible that the trailer lights were the problem. I would assume the rental place would check that and not leave it up to you! If the trailer happened to have LED lights you would need a special...
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  • Bulb-Out Sensor in 2015 Mercedes ML350 Goes Off When Towing Trailer w/ LED Taillights
  • I'm assuming your trailer has LED lights. What's going on is that the bulb-out sensors aren't sensing enough power draw through the taillight circuits. The system thinks you have a burned out bulb, so it warns you about it. We do indeed have the adapter you're looking for, part # C35FR. This is a 7-way to 4 or 5 pole trailer connector adapter that has load resistors installed in it. The resistors fool the bulb out sensor in the vehicle.
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  • Tekonsha Prodigy RF Wont Pair Troubleshooting with Mercedes
  • The issue you are having is not uncommon for German vehicles. There are a few things you can try to get the unit to pair. First, If you do not see displayed what the instructions say just keep going through the steps. Sometimes, it will not display what it is supposed to but it will still work if you go through the steps to completion. If that does not work then you can try taping off the pin in the 5 oclock position at the back of the RF (where the trailer plugs into) using electrical...
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  • Help Opening Vent Lid On MaxxAir Roof Vent Fan After Removing Lift Motor
  • It sounds like your Operator Mechanism # MA10-20281K-1AF is not allowing you to open the vent lid after you removed the motor. As you have removed the Motor # MA10-20270 you can try to stick a screw driver up into the gear on the operator mechanism to turn it manually and raise your vent lid. This may be a 2 person job to provide slight pressure opening the vent lid while someone else turns a screw driver in the mechanism. A flat head as close to the size of the gear on the motor is going...
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  • Trailer Brake Lights Do Not Work After Installing Trailer Wiring on a 2006 Mercedes E350 Wagon
  • When you tested the tail light wiring to perform the installation did you come across a wire that was just brake but also a wire that was both brake and turn signals? If so then the wire that has both functions would go to the yellow wire on the left side and to the green wire on the right side and the red wire would be grounded with the white wire. You could also try using the brown wire in place of the red wire and ground the red wire. If none of these solutions works then try moving...
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  • Troubleshooting Factory 7-Way Connection 12V Power on 2018 Mercedes-Benz GLE
  • According to the instructions for the Curt tester, the light marked 12V should be on constantly once you start the vehicle and perform a function test. Since this is not the case, we will assume the tester is functioning correctly Make sure the 7-way connection on your vehicle is clean so it there is a good connection for the tester. You also want to inspect it and make sure there isn't any damage. In addition to these two things you can also check the fuse. Each function of a factory...
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  • How to Check Timbren Rubber Springs for Bad Performance on Class B Motorhome
  • It's entirely possible for any product to fail at some point in time but I would be shocked if the Timbren Rear Suspension Enhancement System # TMBRSP35A on your 2018 Mercedes-Benz Sprinter 3500 is failing because these are solid pieces of heavy duty rubber so it's not like an air bag kit that can develop a leak. I would check to see if these are maybe rolling away when you go over one of the dips like you mentioned. The bottom of the Timbrens should be making contact with your motorhome...
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