Custom Fit Fifth Wheel Kit With C16204 | C16422 | C16530 | C16550

Reason for the rating has nothing to due with the product and all about the service and packaging by etrailer. What a disappointment from the first delivery. The items were not delivered to UPS in a manor that ensured they would be delivered without damage. Items were destroyed when delivered with missing pieces not allowing us to install completely. etrailer customer service sent out new items and the internal system failed to process, causing further delays to correct the issue. Replacement parts arrived in damaged packages, not at the fault of the shipping company, but because items were not prepared correctly. Do not purchase from etrailer, save time and headache and purchase from a local supplier. What a joke of a company.1613088

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by: Stan E.10/03/2016

Because of personal medical issues, I had the hitch installed professionally. I pull a 38' fifth wheel behind a Duramax powered Chevy. The hitch has served it's purpose well and looking forward to using it for many more years!! I purchased the slider version, but have found that I would NOT have had to purchase a slider because of the design of the front of my fifth wheel, as seen in the pic's. I am able to do 90 degree turns without any problems (without moving the hitch rearward).302964

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The Curt Q20 with R20 slider hitch arrived just as promised in 3 days after placing the order. The Q20 head box was totally destroyed. The manufacture packaging was not made to ship individually using small package carrier such as UPS. Upon inspection I discovered that the bolts and washers were missing. I contacted Bill at E-trailer and told him. He explained that the replacements would have to come from the manufacturer and would take several days. I told him that I already scheduled an install and really needed those bolts and washers. He was able to round some up for me and shipped them out next day and they arrived on Monday just as promised. I also spoke with Bill about not being able to remove the head unit for the hitch. It needed to be removed to be able to install it on the slider. It seemed to be stuck and I could not budge it. I assumed that it may have been damaged in shipping, especially after receiving it in a demolished box. He explained to me that since it was new its tolerances were tight and I might try taking a pry bar to it. Well that did not make me feel real good. He was totally correct. Just a little more effort with a pry bar moved it just enough for the bushing to squeak loose and the head came right out. I am disappointed in the jaws on this unit. They look like they were forged by a 3rd grader. Not smooth and somewhat pitted. They are not machined jaws for sure. Had it all installed using the new Reese rail brackets for the 2017 F250. Everything went smooth. An added plus is the quiet ride when not connect to trailer. Can’t even notice the hitch is back there. My other hitch rattled and clanked all the time and was so annoying.
I just hooked my 38ft 5th wheel for the first time. It was smoother and easier than any other hitch I have ever used. I bought the sider unit which is recommended by all for the short bed. However I cannot use the slider as the king pin box slides too close to the tall tail gate. The new 2017 F250 is taller and the bed is deeper so I needed a hitch that would go up to 19 ½ inches. I will update after a my first run with trailer later this month.
Everyone at E-trailer was outstanding. 5 Star. I will keep using them in the future.
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Received product from ETrailer in a very timely manner. All went well with no hitch, play on words, that is what I purchased. Sandy was helpful beyond belief and answered all my questions. Some speak of the damaged boxes when these Curt Hitches arrive. Mine too were damaged but the product was unscathed. Shipping the 100 lbs products I didn't expect the boxes to last. ETrailer did a great job stuffing the shipping boxes all was well. I would recommend ETrailer just on how professional the employees are. I will being purchasing other items again. Thanks again Sandy!328914

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Heavy duty!... pretty easy setup. Not the best instructions, but anyone with half decent mechanical ability can figure it out. You have to take the head off to torque the slider rails.873111

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Love the new hitch. Nice and tight, quiet, no more clunking when starting and stopping. Great price and fast shipping.272088

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I purchased the Curt Q20 5th wheel hitch with R20 slider. Quality and Workmanship are excellent.
Etrailer folks best price around, and fast free shipping.

Thanks
Gil B 236427

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Looks good as advertised. All the parts were there and arrived in a few days. Installation took 4 hours in the driveway. Luckily I had a helper with small hands. It was the second hitch I got from etrailer. On the road we go. Very good retailer.475160

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Terrible packaging!! 1597158

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Thank-you etrailer for the fast free shipping! Ordered on Sunday evening and received hitch, mounting kit, and wiring package on Friday!!!! 5 boxes in delivery and all were received at the same time, great job. already tow 5th wheel with this hitch and it is great. Better than my old reese. Hook-up is easy and positve. Will say it does take all evening to install and measurements are extremly important to a good installation. Measured and checked square several times prior to any drilling and the mounting brackets are perfect. Thanks again for the fast, complete, and quality shipment. The only comment regarding shipment is that the hitch box had some damage when received and 5th wheel had a couple of same scratches, no big deal!!! The shipping box is not very durable based on product weight!192850

by: Scott McC.05/21/2017

The slide portion of this hitch works very well with very little effort from truck. I have hooked and unhooked several times at our permanent campground lot and have not had any problem with the jaws locking or releasing . We have not taken the 5th wheel camper down the road for any distance, so I cannot comment on hitch rattle or ride.
The only issue I have had and it is negligible. It was hard for me to insert and remove the rail pins to remove the hitch from the truck because the rear pins are under the hitch frame.( and yes I mounted the rails perfectly square). If you're not going to remove the hitch often than its a non issue. The rubber dampeners just make the pins tight. I would recommend this hitch for sure just can't give it an excellent if we haven't taken it down the road for a distance. 383206

by: Ken 11/05/2022

The hitch was easy to install and has performed well. It fits under my tonneau cover too. Glad I got the slider because with my standard bed truck and some really tight campsites I’ve had to use it several times. Only drawback is that even with taking it down to pieces it still takes two people to get the base in and out of the truck1463646

The product itself is great. The reason for the 3-star rating is that the first shipment came in beat up boxes and without all of the parts (and some of the parts were already put together - can anyone say used?). The Customer Service rep was great and escalated when asked. The manufacturer quickly sent new parts, however, they use UPS who beat the boxes up so badly that the post office returned them before they even got to us. This caused us to miss the pick up date for our camper. After I called again, they sent a new shipment, however, it also didn’t make the rescheduled time for us to pick up our camper so we had to borrow someone’s truck to pick it up. Once the parts finally showed up, the shopping boxes were again beat up and all of the parts were clanking together. Thankfully the parts we needed were usable. etrailer needs to work with the manufacturer on securing the boxes better and should find someone other than UPS to deliver them.1422948

by: Richard 05/18/2021

I coupled this Curt Q20 sliding hitch with the Curt "Adapter Rails for Curt 5th Wheel Hitch w/ Slider - Ram Towing Prep Package Item #C16022", it fits and works perfectly.

etrailer's pricing was a welcome significant-amount less expensive than other online vendors' sites I researched for the exact same item.

The entire assembly, hitch and adapter, is heavy as expected, around 200+lbs. I installed a light-duty (220lb single line/440lb double line) overhead electric hoist in the garage with a kingpin attachment for lifting this out when an empty bed is needed for hauling something other than the RV.

The hitch works exceptionally well, provides the needed extra behind-cab clearance needed for the short-bed extended-cab Ram 2500 when set in "Maneuver Mode", tows over the rode exceptionally as if a regular hitch in "Towing Mode".

Be sure to be on flat ground when attempting to change the slider's mode, it will not allow movement of the slider if more than a few degrees of incline is present, probably a great safety feature. I found that my Ram 2500 was easily able to handle the non-optimal loading in "Maneuver Mode" when being driven at low speed a short distance (few hundred feet) for final parking maneuvers, from a flat area to shift the hitch to camping and parking areas.1040364

by: Jason M12/29/2020

Arrived fast and was easy to assemble. This is a HEAVY unit and installing or removing without 2 people will likely result in back problems! The slider bars are where most of the weight resides. I bought this 20,000 lb slider hitch form my 2004 F250 short bed and it worked great to pull my 16,000lb toy hauler. Slide function is easy to use and I like how the color coded handle identifies connection status. Even though I didn't use this hitch for long, I suspect the roller bearings on the slider bars will eventually get sloppy and create "play" between the truck and the king pin.

I have since upgraded to an F350 long bed truck with the factory puck system AND a B&W 5th wheel hitch (non-slider). Compared side to side, the B&W hitch is a superior product that's made in the USA (Curt is made overseas). The B&W has much heavier jaws and is just an overall sturdier design.931673

Purchased on 12/10/22, received 12/21/22, installed 12/22/22. Price dropped $[XX] on 12/26/22! Called on 12/27/22 and etrailer would NOT even entertain a price match and refund/credit to me. Very disappointing. Simply stating "We don't do price matching". I have always had excellent service from them.1489869

I recently purchased a 5th wheel trailer and had to put a hitch into my truck. I purchased one through a Curtis dealer and installer after several reviews of different makes and models. Several weeks later I was still waiting for pieces of the hitch to come in. I was to pick up my trailer in a few days and the dealer was telling me they are still waiting for the parts and were delayed due to Covid-19 and several other customers where waiting on parts as well. I called etrailer and they had the parts in stock. I told them I needed them right away and they expedited shipping to my door. Not only did they expedite, they tracked my package for me day over day to ensure it was delivered in my 4 day timeframe. Everything fit and work perfectly. Thanks etrailer for your exceptional service and products.910570

by: David07/27/2022

Too tall!! Had to replace with a lower hitch even after moving the pin box all the way up. Hard to slide, tends to bind if not almost perfectly straight.1339408

Package was a little beat up but expected with a heavier package. Everything was there and hitch works amazing1605350

by: Robert02/22/2018

The curt Q20 5th wheel hitch with the r20 slider performed exactly as it should. It fit the Ram puck system pretty well. The only issues I had was because of the slider I had to have the pin box on camper raised as it was nose high while hooked to the truck even on the lowest setting. 477931

I love working with etrailer.com because they'll go up and beyond to make things right! The Curt hitch assembly was very easy to install and it works great, just follow the directions. It's a lot heavier built hitch than my previous one and I love that the Curt hitch actually has grease fittings! 303679

by: David03/09/2019

This hitch has performed well. My 2 complaints are the handle sits a little high preventing a hard bed cover to slide over it. Secondly, it is very picky when trying to unhook. Almost need two people, one to try to release the handle (and trailer height) while the other moves the truck back and forth to get it to pop loose. I have read of other users with this issue. I haven't needed to use the slider due to getting a long bed after I purchased this. Not sure if I can remove the slider and have the hitch mount to the floor mount without additional parts. ??? I would consider buying again but would shop around for one that will accommodate the use of the bed cover.610786

by: Divelaster04/14/2019

After the delivery truck driver just basically threw the hitch, sliders and adapter rails off the truck and dragged them through the door of our offices. (Even though we have a warehouse and a forklift). I got the forklift and a co-worker and we picked the destroyed boxes and parts up and put them up in the back of my truck. The entire hitch package weights around 280 lbs, be sure to have help to move and install it. etrailer and Curt replaced the stickers that were scraped off the hitch by the hard landing and after some re-painting of the black parts it looks alright and works great.
We have around 7,200 miles towing with it so far and it's just starting to get broken in.
Great product, very strong (but heavy) 628568

by: Scott MC04/14/2018

I can only compare this hitch to one other that I previously owned . We pulled our fifth wheel from Illinois to Arizona and back. Up and down mountains and through a couple of snow storms and wind. The hitch performed as expected and was much quieter than our previous one. Also it absorbed the back and forth (I call it porpoising) effect very well. I also had to slide the hitch several times and was able to do this fairly easy. Just be careful on your accelerator and go slow while holding brake controller.
The only issues I had were disconnecting and pulling out the Maneuver Handle. It is hard to tell when the trailer is loose from the hitch plate. When lowering jacks to disconnect, it is difficult to see any clearances. When I needed to slide the hitch there were times that pulling the handle to release the slide was difficult. You have to keep in mind that not having any pressure on the mechanics of the hitch will help tremendously and also keep it lubricated.
I like the hitch and am going to keep using it. Its my opinion that the more you use a product the easier it gets to operate. CURT did a good job on this hitch.496367

So far it's looks well made and heavy. Have not used it yet.1669127