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Expert Answers about Jayco


  • Trouble Shooting Electric Trailer Brakes Not Engaging with New Brake Controller
  • It sounds like your brake controller may be wired incorrectly or more specifically you have an issue with your brake control wire. This is the blue wire that runs from the brake controller to your vehicles connector. I recommend checking the wire to see if its been severed or frayed. Another wire you may want to check is the red wire to the cold side of the brake light switch. A fault or miswiring in either of this would cause your brakes not to engage. You may also want to check your breakaway...
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  • Running Lights Not Working On a 2011 Honda Pilot With Tehonsha Wiring Harness
  • I would first check the fuses in the rear fuse box that were included in the Tekonsha OEM Replacement Vehicle Wiring Harness # 118253 on your 2011 Honda Pilot. It sounds like the 2021 Jayco travel trailer that you picked up may have just tripped the fuse for the running lights. The Jayco has a lot more running lights than your traditional utility trailer and may have blown the fuse. I do not see there being a ground wire issue if all the lights work but the running lights. A Multimeter...
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  • Troubleshooting Thomas Payne Momentum Recliner Not Closing
  • It sounds like the issue may be in the control box. There is a way to troubleshoot the control box and that is by switching the control boxes from each recliner to the other. If the recliner that does not close now, closes with the opposite control box and vice versa, you will need to replace that control box. You will need the Replacement Control Box for Thomas Payne Momentum Recliners and Sofas - Qty 1 # 195-387596 to correct the problem.
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  • Lippert Ground Control 3.0 Touch Pad Displays "Please Wait And Then Turns Off
  • I spoke to Lippert and they said to check a few things. First, they did say to double check the battery and make sure it is not dropping under 12 volts. The system will always draw from the battery, even when attached to shore power, and the controller needs to stay constant. They mentioned that a common cause of this will be a ground issue. The green wire will be the ground so you will need to make sure this has a solid connection and not stacked with other grounds. The black wire will...
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  • Troubleshooting Lights on 2017 Jayco Travel Trailer
  • You are going to have to troubleshoot a bit, but this sounds like a classic case of a poor ground, which causes all sorts of funky issues. First though, there's some other things to check out; use a circuit tester such as # PTW2993 to test the connector on your tow vehicle after disconnecting it from your trailer. Check the wiring going into your harness from your taillights to see if those wires are carrying the correct signals, if not then the issue is with the vehicle wiring. If the...
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  • Electric Jack Only Works When Connected to Tow Vehicle
  • The problem you have with the Electric Jack w/ Footplate part # EJ-3520-BBX is likely due to a dead battery. The reason it will only work when connected to the tow vehicle is because the tow vehicle is using the 7-way trailer connector to provide a charge to the trailer battery. The trailer battery is likely dead since the jack only works when hooked up to the tow vehicle which in this case is the battery charger. I recommend checking the trailer battery to ensure it is fully charged.
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  • Troubleshooting Lippert Ground Control System Not Powering On
  • There are a few possible causes for you to completely lose power on your Lippert Ground Control Leveling System # LC358590 but the most common culprit is a blown fuse. There should be a 15 amp fuse that runs to the keypad/controls and a 35 amp fuse inside the control module. Check that these fuses are good and replace them as needed. If this is fine make sure your power source is good by ensuring that you have a fully charged battery and that it's in good condition. Also check for any...
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  • Troubleshooting Fastway e2 Trunnion Hitch Sway Bars Angled On Sway Brackets
  • There are not a minimum amount of washers that you will need for the Fastway e2 Weight Distribution #FA92-00-1000. The Sway-Control L-Bracket # FA93-02-5150 can be adjusted along with the link plates to position the brackets so the bars ride flat on the brackets. This will ensure that the parts are not easily damaged by only having contact on the edge of the L-Bracket.
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  • Atwood/Dometic G6A-8E Water Heater Not Heating Water
  • The Atwood/Dometic G6A-8E water heaters run on propane so it doesn't have an electric heating element. What sort of problem are you having with the water heater? If it is failing to heat the water then it will need to be serviced. It looks like it is # AT96121. This water heater must be serviced by a qualified installer, service agency, or gas supplier for safety reasons.
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  • Caliper not Fitting Correctly on a HydraStar Disc Brake on a 2018 Jayco Pinnacle
  • I called HydraStar on your behalf and they said the most likely problem with the caliper of the HydraStar Disc Brake, part # HSE7K-T1, not lining up correctly is because the piston needs to be reset into the caliper. I also spoke with one of our installation experts, and he believes this may be the problem as well. To reset the caliper, place a brake pad in the piston side and use a c-clamp like part # PTW5100 to seat it to push it in all of the way. If this doesn't solve your problem,...
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  • No Running Lights & Weak Signals on Trailer When Installing New Lights
  • This is definitely a case of a bad ground. So what I would do is try grounding the # DG52720PB lights you have directly to the trailer frame using a ring terminal and self-tapping screw. Make sure the frame is bare metal and clean, without any dirt, paint, etc.
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  • Troubleshooting Lippert Electric Jack That Works Sporadically
  • If you have already changed the fuses on your Lippert Electric Jack # LC285318 and that hasn't solved the issue, a short is definitely a possibility and use a circuit tester like # PTW2993 to probe the wire and try to find the short. Another issue may be the ground connection. Ensure this connection is solid with metal-to-metal contact that does not have any type of corrosion. Another possibility is that the motor has simply stopped functioning and burned out, in which case the only option...
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  • No Power To Touch Pad On Lippert Ground Control 3.0 Electric 5th Wheel RV Leveling System
  • I have attached the owner's manual for the Lippert Ground Control 3.0 Electric 5th Wheel RV Leveling System part # LC675817 to this answer page for you. The one we have on file does not have 43 pages and I am not familiar with one that does. However, in order to reset the system you will simply unplug the touch pad, leave it unplugged for a bit, and then plug it back in. If this does not work then you can perform the following: The first thing you will need to do is obtain a multimeter....
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  • Troubleshooting No Signal With A Furrion Vision S RV Camera System
  • If your Furrion Vision S Camera System # FOS43TASF is getting power and still not connecting then it most likely isn't receiving enough power. The camera system requires a constant 12 volts to operate and depending on the vehicle you're towing the trailer with you could potentially have PWM wiring. PWM wiring provides a flickering power source which will allow the camera to turn on but not fully function. The solution is to splice the PWM Filter # VGR64VR into the wiring behind the camera....
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  • Troubleshooting Right Rear Jack Not Retracting on Lippert Ground Control jacks
  • The RR error code on your Lippert Ground Control # LC358590 is one of the errors listed in the manual, and it states to check harness connections at controller and at jack, check harness for damage and repair or replace as necessary. Normally to clear a code like this you have to extend the jacks 6 inches before retracting. Since you still seem to be having an issue with the jack moving a small amount. I suggest pressing the retract button and the enter button simultaneously holding for...
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  • Troubleshooting Kwikee Step Series 32 Steps That Won't Retract
  • It sounds like there is an issue with your linkage assembly that is causing the gears and motors to stop. I recommend using the Lippert Components Kwikee Step Gear/Linkage with A (1101425) # LC379160.
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  • Ejecting Stuck DVD From Jensen RV Stereo
  • For the Jensen RV Stereo, # JWM60A that you linked to, there is a small hole to the right of the eject button. Use a pin or paperclip to push in that hole.
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  • Troubleshooting Furrion S Side Cameras with Clearance Lamp Function
  • When you say powered side lights of the Furrion Vision S Wireless RV Observation Camera System w/ Side Marker Light Cameras # FCE48TASL-05 from clearance circuit, did you attach the trigger wire to that power circuit also or to the turn signal circuit? If you attached the trigger wire to the clearance power circuit as well, then your camera should be on at all times. If your trigger wire is attached to the turn signal circuit even though power comes from the clearance circuit then your...
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  • One Brake is Locking Up On Trailer
  • I do have advice, because there are a couple different possibilities if just one brake locks up. One is that the brake needs to be adjusted as it is different than the other side so check that first. The other is that the wiring leading to the brake is crimped, broken, or otherwise damaged, and if so you'll need to replace the wiring or repair with 10 Gauge Wire # 10-1-1 and Deka Heat Shrink Butt Connector - 12-10 Gauge # DW05745-5. It could also be a damaged or faulty brake magnet, so...
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  • Troubleshooting A Fan-Tastic Vent Model 7350 That Is Not Working With Remote
  • For your Fan-Tastic Vent Roof Vent w/ 12V Fan and Remote # FV807350, I first recommend verifying that you have new, fresh batteries in your remote. If you've verified that your batteries are indeed new, and in working order, then I recommend to check the 4 amp slow burning fuse and see if it has been blown or not. You can access this fuse by pushing up on the black cap and 1/4 turn once left. The fuses must be out for a minimum of 90 seconds before replacing. If it is blown, you can...
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