Cannot Adjust Power on Curt TriFlex C24VV Trailer Brake Controller

Question:

I have recently purchased Curt TriFlex along with wiring harness for 2012 Honda Pilot with tow package. Initially when I connected it I was able to adjust the power setting. After driving few miles when I try to do an adjustment it just jumps . Boost is off, I have tried to unplug the controller and plug it back in after 20 minutes which essentially should reset it. When I press on the brake pedal it just displays 13. Any suggestions/ideas as to what may have gone wrong? Thank you

asked by: Voytek

Expert Reply:

I've checked with my contact in the Tech Support department at Curt regarding your issue.

The problem you're experiencing is caused by a short in the brake output circuit somewhere in the trailer wiring. Begin at the trailer connector and trace the output circuit (usually a blue wire) rearward from the connector to the trailer brakes. Look for loose connections, pinched wires or wires with cracked or worn insulation. Repair the damaged section of wire using # 10-1-1 10 gauge brake wire and # DW05745-5 heat shrink butt connectors.

expert reply by: Mike L