Service Auxiliary Trailer Brake Light Stays Illuminated After Installing Tekonsha Prodigy P3 # 90195

Question:

I purchased a Podigy 90195 and adapter 3015-Pas as sales person said was needed. I was told to mount then plug in and all would work without any warning on the message center. When installing Prodigy we realized adapter would not work as sales person advised. I contacted your tech department and was referred to an installation procedure requiring a hard wire method. I installed as detailed in instructions . Now trailer brakes work but the Service Trailer Brakes like consistently stays on. Customer is not happy and I am into this job at a loss since having to hard wire in and a 3015- P adapter that I don't need. I need some help from someone knowledgeable, dependable, and qualified. Very Disappointed.

asked by: Derek J

Expert Reply:

Since your Tekonsha Prodigy P3 # 90195 is working and correctly activating your trailer brakes, you need to take your vehicle in to a dealer to be flashed. This issue can occur when disconnecting an integrated controller and installing an aftermarket controller. Basically, the computer on the truck thinks there is an issue with the controller because the factory controller has been removed. A dealer can flash the onboard computer to resolve this problem.

expert reply by: John R