Troubleshooting Tekonsha Prodigy P3 Brake Controller Showing Only One Blue Dot

Question:

My Prodigy P2 brake controller is only showing one blue light and doesnt show the nc code when I first start it up like it use to I pulled the power plug and let it sit for 5 minutes plugged it back in it showed nc code on the first start and after waiting 30 minutes I started it again and all it showed was one dot is there something defective about my unit? also would you have some record of my transaction as it was only a few months ago and so far I have not been able to find my receipt.

asked by: Robert T

Helpful Expert Reply:

The Tekonsha Prodigy P2 Trailer Brake Controller - 1 to 4 Axles - Proportional # 90885 will show the n.c for only 15 seconds before it just becomes the dot. One dot versus two just means your boost is turned off. I've attached a video to assist as well as the instructions. Your controller is intended to save your settings, so unplugging it and seeing the correct function shows it is working properly. If you plug a trailer in it should show the .c for connection. The n.c. should show when you hit the manual override without a trailer connected, so you can test that. If this doesn't happen, then there may be a problem with your brake controller output wire. If that is the case, let me know and we can continue to troubleshoot.

If you feel your controller is defective, we do have the records of your transactions with us.

expert reply by: Jason S