Replacement Hitch Installation Hardware for Hidden Hitch # HH87663

Question:

Received tow bar with NO instructions, or hardware or packing slip. Didnt know we needed a fastener kit. Now we are stuck. We needed this done this weekend. What can you do to help us. Thanks,

asked by: Jean

Expert Reply:

I was not able to find any purchase history for you for an actual tow bar but I did find that you ordered, among other things, a trailer hitch receiver # HH87663 which is a Class III hitch from Hidden Hitch. I suspect you were referring to the hitch when you used the term 'tow bar'. Just FYI - an actual tow bar is a device used to let one vehicle pull another, such as part # BX7380.

All hitches that we sell include the specific hardware kit required for safe installation. I am sorry that this was missing from your shipment. I do see that you have already contacted Customer Service and that a replacement hardware kit, part # RHK, is on its way to you at no cost.

I have linked two helpful articles on hitch installation that should help you compete your install. The written instructions for the hitch are linked in this email. Thank you for your business.

expert reply by: Adam R