Exact replacement parts at a good price, that arrived a day earlier than expected. Mike B at etrailer was excellent to work with. Now I have a spare set of (just in case) hub bearings for my No Boundaries 10.6 for the 6000 mile trip from Houston to Canada and back. Thanks etrailer! Thanks for the speedy service!

The description of this item is confusing; it states both wire rope & polyester strap leading me to think that it may include the rope/strap. This is also furthered by images showing the winch with the nylon strap. Before placing my order I contacted customer service and asked them twice, I was told by one person that the strap was included. I was also told that if it was missing for whatever reason they'd send me the strap. Another person, via phone, told me that it was not included. At this point it was either place the order and possibly be missing the strap, or place the order and have an extra strap for no reason which I would have to ship back on my dime to return. I placed my order just for the winch, banking that the first customer service person was correct and the strap was included. When I received the order and no strap was included I contacted customer service and was told that I was misinformed by one of their customer service reps and that they could send me a prepaid shipping label to return it. I then asked if instead I could get some sort of discount or free shipping on placing the order for the strap I needed for the winch, since I was given the wrong info. I was told no both via chat and phone. Customer support would rather pay to ship the item back to them, rather than giving me free shipping on my new order for the strap and also gain an additional sale. Makes no sense to me. Overall this item gets one star because of the poor description/images. Hopefully etrailer updates this listing, or at least this review helps someone get all the right parts they need without having to reorder/wait longer.

I think the part was of the best quality , I have no ill fellings about the product.

Excellent service. Quick delivery.

The bearings were just thrown loose in the box with the big suspension parts.

The bearing it average, I trailer my boat 60 miles each way alway making sure problems free. in 6months fishing season I remove hubs to inspected bearing 3 time adding more fresh marine grease check those bearing found after the 3th trips bearing start to make little noise not what I expected and the price higher than some company’s yes this year 2023 I did switch out different manufacture.

Great product!

This rating is for the packaging only, shipped very poorly with no protection. four sets of bearings thrown in a box, Had to return. (photo enclosed).

was able to locate correct seal and bearing set local parts store struggled. needing to know year it was made model headache for sure E trailer the only way to go

Got my boat axle hubs & bearings service completed with help from Daniel at Etrailer. I’ve always been happy with there service & products. It was a good winter project to knock out here in east TN