Troubleshooting A Thomas Payne Recliner That Has Lights That Don't Turn Off

Question:

have a thomas payne recliner the massage and light wouldnt shut off so ordered a new cup holder from u guys installed still does same thing, also installed power unit.

asked by: Jeff

Expert Reply:

Since you mentioned you've already replaced your cupholder # 195-387597, and your power cord # 195-387595, I suggest you try to reset the chair if not preformed already.

You'll want to unplug the unit from power, and let it set for about 10 minutes. Then plug the unit back into power, and check for functionality.

If that doesn't fix it, then since you've already replaced your power unit and the cupholder, you'll more than likely need to replace the control box # 195-387596.

expert reply by: Bryce D