bing tracking image
Q & A Icon

Blue Screen on the Hopkins Smart Hitch Backup Camera and Hitch Aligner System  

Question:

I have a 2010 ford f150. Ive been using this camera for two years with no problems and love it. Now my display just shows a blue screen when I put my truck in reverse. Do you have any idea.

0

Expert Reply:

The blue screen error that you mentioned on the Hopkins Smart Hitch Backup Camera and Hitch Aligner System part # HM50002 is a non-repairable fault I am familiar with therefore, the unit will need to be replaced. There are no replacement parts for this system either.

For replacement, you are welcome to just obtain another one if you were happy with it but now might be a good time to upgrade to a better system, the Rear View Safety Backup Camera System part # RVS-778718N. This system can be used as both a backup camera and hitch aligner. It will also get rid of having to mount an additional monitor on your dash. If you just need the camera for a hitch aligner then you can use the Rear View Safety Hitch Camera part # RVS-83112 which is completely wireless.

expert reply by:
0
Conner L

Products Referenced in This Question



Product Page this Question was Asked From


Q & A Icon

Continue Researching

See More Q&A Expert Answers >>

^

Recently Viewed Products

Thule OutWay Trunk Bike Rack for 3 Bikes - Adjustable Arms
2014 Mini Cooper Thule Trunk Bike Racks (11)
< a title='add to cart' rel='nofollow' class='c-icon cart js-catc' href='https://www.etrailer.com/cart/add/single?websku=TH56BV&quantity=1'> $429.95
About Us
photos and videos
1,056,204
Original Photos & Videos

Produced to make sure you know what you are getting and you get exactly what you need.

installations
35,570
Installations Completed

To make sure products work and fit the way they are supposed to.

etrailer call center
2,476,511
Phone Calls & Emails Answered

1,125,924 phone calls and 1,350,587 emails to help find the right solution.

etrailer training
400+
Average Hours of Product Training

We get to know our products firsthand so experts can better help you.

etrailer service
78
Years of Quality Customer Service

Assisting our neighbors and customers, face to face at the counter.

etrailer experts
193,357
Pages of Expert Information

Created to make sure you have all the answers to your questions, from real experts.