Thule OutWay 9001 2-Bike Rack Stuck Strap Solution
Question:
Cables on the lock side wont unwind. They seem to be stuck, or tangled? inside the rack. The lock itself seems to be functioning, and is in the unlock position. The up/down levers do not seem pop up as much as they need to in order to unwind the cables.
asked by: D. R
Helpful Expert Reply:
I spoke to my contact at Thule and she informed me that for you situation there isn't a fix for your rack # TH9001XT. It would have to be a warranty rack replacement. Since this has a lifetime warranty you should be covered just fine. You will want to contact where you bought this rack from and they will organize the replacement of the rack.
The problem you listed is actually one of the reasons they redesigned the rack to the next version, the # TH9001PRO and then they redesigned it again to the current version, the OutWay # TH45JV. This part number has a different cable system that won't bind up like yours. Take a look at the video of the latest version, the OutWay.
Product Page this Question was Asked From
Thule OutWay Trunk Bike Rack for 2 Bikes - Adjustable Arms
- Trunk Bike Racks
- Frame Mount - Standard
- 2 Bikes
- Non-Retractable
- Bike and Rack Lock
- Fits Most Factory Spoilers
- 2 Straps
- Adjustable Arms
- Hanging Rack
- Thule
more information >
Featured Help Information
Instructions
Miscellaneous Media
Continue Researching
- Q&A: Troubleshooting Stuck Lock Cores on a Thule Raceway or OutWay Bike Rack
- Shop: Trunk Bike Rack
- Shop: Thule OutWay Trunk Bike Rack for 2 Bikes - Adjustable Arms
- Q&A: Why are My Securing Straps Getting Stuck on My Thule Apex XT Swing 4?
- Q&A: Can the Trunk be Opened with the Thule OutWay Trunk Mount Bike Rack Installed
- Shop: Thule OutWay Platform Trunk Bike Rack for 2 Bikes - Adjustable Trays
- Video: Thule OutWay Trunk Bike Rack Review
- Shop: Replacement Top Hook for Thule Raceway and Raceway Pro Trunk Mount Bike Racks - Qty 1
- Shop: Replacement Bottom Hook for Thule Raceway Bike Carriers
- Shop: Thule Passage Trunk Bike Rack for 2 Bikes - Hanging Style
- Search Results: 44649
- Shop: Trailer Hitch
- Q&A: 10k Dexter Replacement Hub for a 8-415
- Article: How to Choose the Right Trailer Hitch Class
- Shop: Yakima FullBack 2 Bike Rack - Trunk Mount - Adjustable Arms
- Article: Trailer Wiring Diagrams
- Video: Review of Progressive Dynamics RV Inverters - 1,000 Watts Pure Sine Wave Inverter - PD34FR
- Search Results: 68149
- Q&A: Trailer Grease Seal to Replace 127194TB
- Shop: Trailer Wiring
- Article: Wiring Trailer Lights with a 4-Way Plug (It's Easier Than You Think)
- Video: Thule OutWay Platform Trunk Bike Rack Review
- Q&A: Recommended Replacement Grease Seal for 2014 Shorelander Boat Trailer
- Search Results: 25580
- Shop: Suspension Enhancement
- Shop: Saris Bones 2 Bike Rack - Trunk Mount - Adjustable Arms
- Q&A: Can Brakes Be Added To Mobile Home Axle Used On Utility Trailer
- Shop: Brake Controller
- Video: Review of Longview Custom Towing Mirrors - Slide-On Mirror - LO54FR
- Article: Trailer Maintenance Schedule