Replacement Coupler for Trailer Switching from Surge to Electric Brakes

Question:

Good afternoon I have another question for you guys and always appreciate the help. I have a pop up camper that I retrofitted from Surge brakes to Electric. With your help you guys supplied me with the proper parts to retrofit both of my axles and I did my wiring. Came out great. The one thing I ordered wrong was the trailer tongue coupler. The trailer was set up for a two inch ball. I ordered a CT-3002 but the channel was too narrow. I believe I needed to order the CT-5003-z My original had the surge brake master in it. But it is a 3 inch channel inside. The frame rails are about 3.5inch spacing. That original tongue is rated for 5000 and so is this one with a 2inch ball. Should I be checking any different measurements before ordering this one. Also can I return the one I just bought? Thanks again

asked by: Jonathan P

Expert Reply:

The Channel Tongue Trailer Coupler # CT-5003-Z has a 3" wide channel designed to fit a 3" wide tongue. If you're saying it is 3-1/2" wide this wouldn't fit either. To save yourself some money I would just drill into the old coupler and run bolts through it to permanently lock it out. This is a common solution when making this conversion, I apologize for not throwing that into my original answer. You can return it, and I linked the full policy down below under "Featured Help Information." To call customer service just use the number listed at the top of any etrailer.com page.

Within 60 days of receipt of your shipment, you may return any new, unused item for a full product refund. No questions. Actual shipping and handling charges will be deducted from the product credit unless the return is a result of our error. Simply contact our Customer Service team for a return authorization number. They will give you instructions on packaging your return and the best address to send your package for quick processing of your shipment. Items covered by our risk free guarantee never have a restocking fee unless the complete item is not returned or it has been used.

expert reply by: Robin H