What Would Cause EC Error Code on Fogatti Tankless Water Heater

Question:

I bought the Fogatti model #FS06B1. Took a month of work but finally got power. Now theres an error code Ec appears. I have two 30 pound tanks hooked up, the water pressure is normal. The owners manual does not have Ec thus I went through the standard trouble shooting on the unit but was no successful. Any suggestions would be helpful.

asked by: Benjamin

Expert Reply:

The EC error code mean that the Fogatti Tankless Water Heater # LSB64FR tried to start the pilot light and was unable to due to low gas pressure. You'll want to have a licensed technician check to ensure you are actually getting 11"WC. It very well could be issues with the regulator and a new one would fix the problem like with the part # CAM59005.

expert reply by: Jameson C