What Maintenance Should Be Performed on the Thule Helium Bike Rack for 2 Bikes

Question:

Maintenance on springs and hinges... The release mechanism on all four arms are getting sticky, and almost impossible to release and open up. I suspect I need to do some maintenance. Is there guidance and recommended procedures for cleaning the mechanism inside the handles/releases? Thank you!

asked by: Laurie S

Expert Reply:

I have included the maintenance instructions from Thule for the Thule Helium Bike Rack for 2 Bikes # TH44VR below.

- Clean the carrier regularly using warm water or car shampoo, especially when using or after using the carrier in coastal areas (the effect of salt water) or during periods when salt is applied to the roads (winter time).

- Lubricate the coupling mechanism (but not the surfaces in contact with the tow ball surface) and other moving parts of the carrier when required.

- Remove the carrier before using an automatic car wash.

- When the carrier is removed from the vehicle, it must be stored in a dry storage area. All the components of the carrier must be stored safely. Remember to clean and maintain the carrier in accordance with the instructions.

- If you lose part(s) of the carrier or part(s) of the carrier wear out, only use genuine Thule spare parts as replacements. Spare parts can be purchased from your dealer or manufacturer.

- To ensure that you receive the spare parts quickly and to avoid time-consuming queries, please provide the relevant product details and the serial number when placing an order or making an inquiry.

- In order to ensure that you are able to replace lost or defective keys as quickly as possible, note down the lock and key number which can be found on your key.

- Check tightness of all bolts and knobs periodically.

- Check rubber straps for wear and replace if worn