Troubleshooting A Lippert Ground Control 3.0 That Won't Show Up On The Lippert OneControl Monitor

Question:

A few weeks ago my Lippert control panel would not come on and I noticed the leveling option on the main controller want there, only My RV icon was there? Came back today and the control panel lit up on the first try and the leveling option was on the main screen. I hit hitch height button on the controller and the light blinked green a few times and went out. I reset the system and have disconnected the battery and I still can’t get the leveling icon on the main screen or get the controller to light up?

asked by: Chip G

Expert Reply:

When you say the option for your leveling system # LC358590 disappeared from your control panel that leads me to believe you're talking about the Lippert OneControl system. We don't currently carry this product so I'm not as familiar with how it works but we can still roll through typical troubleshooting steps for electronics.

The first being to check the power and ground for each system. If one system lost power or the ground connection was damaged then they won't properly operate or communicate. My guess is the ground control would be the one losing power or ground since it's the only thing dropping off of your OneControl. The # LC358590 requires 12.75v DC to properly operate so you may just not have enough power for it to fully operate.

The communication wire(s) could be damaged or the connection points could be weak. Check the wire(s) that run between the units to ensure that there isn't any breaks or kinks and that the connection points are secure.

There could be a pairing process in the settings of your OneControl to have the # LC358590 show back up as an option on your main screen. I recommend looking through the setting to see if this is the case.

If none of this helps solve the issue then I recommend reaching out to the manufacturer, Lippert Components, as they should be able to run you through more specific troubleshooting steps.