Troubleshooting Arms That Are Stuck At Bottom Of Center Tower On Thule DoubleTrack Pro XT

Question:

Hi. For the Thule double track bike rack there is a middle support tower that has frame holding arms that go up and down. The lower holding arm is stuck at bottom of rack and I can’t release it to raise it up. Must be a trick to hit something to override the release mechanism so I can raise the support arm.

asked by: Mike B

Expert Reply:

If you've already tried moving the arms up and down the tower by unlocking the lock/unlock latch on the tower and attempting to move it on your Thule DoubleTrack Pro XT Bike Rack for 2 Bikes # TH92BJ, then you can try and remove the Allen head bolt shown in the image below.

This will allow you to at least remove the arm from the housing on the tower. If you're still unable to move your arm hooks up and down the tower, let me know and we can try and troubleshoot more.

expert reply by: Bryce D